Question: Stock count problems

Stock count problems

Hello! Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem,

FR

Felipe Ramos

Asked

Hello!

Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem, in some of them you can see it in real time when a sale is done the stock count doesnt change, im using now the latest version 3.4.37 and still the same issue, i had cleares the quantity adjustments and everything to start from 0 and let only the sales and purchases for the count, still the same issue, it does not match the correct stock, looking forward to your comments regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    Purchase should always work same 😦 Can you figure out if it’s happening for some products or all. If some, let me know the product code and the database in private reply to check.

    Thank you

  • FR

    Felipe Ramos

    Answered

    its happening in all the products, the stock is behaving in a strange way, do you need the product code and database? regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    I am not sure but you can attach with private reply. I will try to check.

    Thanks

  • FR

    Felipe Ramos

    Answered

    Thank you! look forward to your comments regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    I have came to know that the transfers were causing the wrong calcualation of quantity after sale is edited.

    Do you transfer products between warehouse and edit sales often?

  • FR

    Felipe Ramos

    Answered

    Hello! Yes i transfer products between warehouses to show, some times for clients to pick up or sometimes for demo purposes, the sales are edited often too as some times i nees to offer discounts, or modifi a sales agent quotation or sale to make a discount that he is not authorized, looking forward to your comments, regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    It might be related. Let me check and apply the fix.

    Thank you

  • FR

    Felipe Ramos

    Answered

    Thank you!

    Look forward to your comments regards!

  • FR

    Felipe Ramos

    Answered

    Hello! Could the problem be managed to be solved? looking forward to your comments regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    I have released the update with transfer issue. Can you please update and keep eye if the issue happens again.

    Thank you

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