Question: Stock count problems

Stock count problems

Hello! Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem,

FR

Felipe Ramos

Asked

Hello!

Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem, in some of them you can see it in real time when a sale is done the stock count doesnt change, im using now the latest version 3.4.37 and still the same issue, i had cleares the quantity adjustments and everything to start from 0 and let only the sales and purchases for the count, still the same issue, it does not match the correct stock, looking forward to your comments regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    I am sorry as there isn’t any solution yet. It required the activity log that will only be added in next major update and it require fulkl rewrite so will take very long 😦

    Do you still have issue after delete the purchases for the warehouse. You can select the warehouse on the list products page to get the correct warehouse quantity.

    Thank you

  • FR

    Felipe Ramos

    Answered

    Hello! yes still having the wrong stock count, any quick solution with database modification for example? regards!

  • FR

    Felipe Ramos

    Answered

    Also if any paid service can be done to solve this i can discuss too, Regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    Actually the root cause is still unknown.

    Is it same like before, all warehouse and warehouse showing different stock?

    Please take screenshot again as I remember it was due to missing warehouse. Did you try to delete purchases for the missing warehouses?

    Please let me know I try to check it agian.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    Did you try this answer?

    If yes and still same issue, you can send me the backup.

    Thank you

  • FR

    Felipe Ramos

    Answered

    Hello! is there any update on this issue? Looking forward to your comments regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    No. I tried to check this many times but could find the real cause, I think I will add the option to delete the attached data while deleting any records.

    Are you having the issue on latest version too?

    Thank you

  • FR

    Felipe Ramos

    Answered

    Hello! Yes im havig the issue on the latest version and on 2 different installations, regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    Is it due to warehouse too? Let me upgrade the delete options too.

    Thank you

  • FR

    Felipe Ramos

    Answered

    Hello! I dont know the reason why but the stock count problem is still there, in some.cases when i add a new pirchase order it doesnt change the number of products in stock, regards

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