FR
Asked
Hello!
Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem, in some of them you can see it in real time when a sale is done the stock count doesnt change, im using now the latest version 3.4.37 and still the same issue, i had cleares the quantity adjustments and everything to start from 0 and let only the sales and purchases for the count, still the same issue, it does not match the correct stock, looking forward to your comments regards!
Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem, in some of them you can see it in real time when a sale is done the stock count doesnt change, im using now the latest version 3.4.37 and still the same issue, i had cleares the quantity adjustments and everything to start from 0 and let only the sales and purchases for the count, still the same issue, it does not match the correct stock, looking forward to your comments regards!
- MSAnsweredHello,
I am investigating this issue for quite sometime but still unable to find the cause. Do you have step for me to test? - FRAnsweredHello! nothing at this moment as in the system i have tried everything clearing all that could caouse this issue but still have the same problem, i had left only purchases and sales to get a final stock count but still cant get the correct stock, looking forward to your commenst regrads
- MSAnsweredI will be working on update this coming week and shall check this again. Thank you
- FRAnsweredThank you, looking forward to your comments, regards!
- MSAnsweredHello,
Do you have combo products? If yes, then can you please check if the products that are assigned to combo are problematic?
Thank you - FRAnsweredHello! There are no combo products, its just as simple as purchases and sales, still the stock count doesn't match, regards!
- FRAnsweredThank you looking forward to your comments!
- FRAnsweredThanks, looking forward to your comments
- MSAnsweredHello,
I am still checking, I can see the disturbances but still looking what caused them :( - FRAnsweredThank you! Is not just that one, i have another site running a second license with less amount of purchases and sales and it have the exact same problem, regards!
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