Question: Stock count problems

Stock count problems

Hello! Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem,

FR

Felipe Ramos

Asked

Hello!

Im having problems with stock count in SMA for some products if you check purchases and sales, the stock shown does not match what it should, several products have the same problem, in some of them you can see it in real time when a sale is done the stock count doesnt change, im using now the latest version 3.4.37 and still the same issue, i had cleares the quantity adjustments and everything to start from 0 and let only the sales and purchases for the count, still the same issue, it does not match the correct stock, looking forward to your comments regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    I am investigating this issue for quite sometime but still unable to find the cause. Do you have step for me to test?

  • FR

    Felipe Ramos

    Answered

    Hello! nothing at this moment as in the system i have tried everything clearing all that could caouse this issue but still have the same problem, i had left only purchases and sales to get a final stock count but still cant get the correct stock, looking forward to your commenst regrads

  • MS

    Mian Saleem

    Answered

    I will be working on update this coming week and shall check this again. Thank you

  • FR

    Felipe Ramos

    Answered

    Thank you, looking forward to your comments, regards!

  • MS

    Mian Saleem

    Answered

    Hello,

    Do you have combo products? If yes, then can you please check if the products that are assigned to combo are problematic?

    Thank you

  • FR

    Felipe Ramos

    Answered

    Hello! There are no combo products, its just as simple as purchases and sales, still the stock count doesn’t match, regards!

  • FR

    Felipe Ramos

    Answered

    Thank you looking forward to your comments!

  • FR

    Felipe Ramos

    Answered

    Thanks, looking forward to your comments

  • MS

    Mian Saleem

    Answered

    Hello,

    I am still checking, I can see the disturbances but still looking what caused them 😦

  • FR

    Felipe Ramos

    Answered

    Thank you! Is not just that one, i have another site running a second license with less amount of purchases and sales and it have the exact same problem, regards!

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