Hello Support,
In the point-of-sale system, when many items are sold, the list of sold items can be long; this is normal. However, on a tablet with the Windows operating system, we cannot scroll to see the sold products, because the scroll bar has a limitation; instead, we must activate the virtual mouse. This problem does not happen with devices that have Android or iOS operating systems.
I searched for support questions and found one that was similar to our situation; I tried the solution they gave, but it did not work for us. Here the solution we tried, https://tecdiary.net/support/question/cant-scroll-up-down-items-in-pos-on-windows-tablet
We need your help to fix this issue as it is essential for our business.
Regards,
- MSAnswered
Hello,
You can use chrome or firefox on your tablet. If those same, please share the photo/screenshot.
Thank you
- MAAnswered
Hello Saleem,
I tried as you suggested, the result is same thing !
I am attaching screenshots as requested
Regards,
Attachments - MSAnswered
Hello,
I am not sure about the reason, but you can try to add the following code before
</head>line ofthemes/default/admin/views/pos/add.phpfile<style> #pos #left-middle, #pos #product-list { overflow-y: scroll !important; } </style>then check again.
Thank you
- MAAnswered
Dear Saleem,
Yes, this solution worked. But now two scroll bars appear, but it do the work as expected ! Maybe we can live with it until the next major upgrade comes.
Many Thanks, Mazyad
Attachments - MSAnswered
Hello,
You can try
<style> #pos #left-middle { overflow-y: scroll !important; } #pos #product-list { height: 100% !important; } </style>Or vice versa.
Thank you
- MAAnswered
Hi,
Unfortunately does not work.
- MSAnswered
You can try to hide it for middle
<style> #pos #left-middle { overflow: hidden !important; } #pos #product-list { overflow-y: scroll !important; } </style> - Login to Reply