AE
Asked
Hi Milan, we have 2 kind of sales in system, (1.POS sale 2. List sale )
If we done what ever sale, its going to be recorded in today sales quick view menu in POS screen as well in register's report. my problem as below.
Product price is Rs.2000. First time customer pay Rs.1000 by cash, and later paid 1000 by credit card for the same order. this is a split payment. But it's recorded in today sales quick view as 2 sales ( please find the attached picture) its same as in register report. But actual sale is Rs.2000. Here its show twice as Rs.4000.
Please check attached screen shots.
If we done what ever sale, its going to be recorded in today sales quick view menu in POS screen as well in register's report. my problem as below.
Product price is Rs.2000. First time customer pay Rs.1000 by cash, and later paid 1000 by credit card for the same order. this is a split payment. But it's recorded in today sales quick view as 2 sales ( please find the attached picture) its same as in register report. But actual sale is Rs.2000. Here its show twice as Rs.4000.
Please check attached screen shots.
- AEAnsweredDo I need any development knowledge to install latest update ? Hope you mean to update latest version to resolve this issue
- AEAnsweredHi Milan, I have not received any mail so far. Can you explain this bit, you mean latest version releasing ?
- MSAnsweredYes, the file is not yet updated. Once updated, you should get update email. Thank you
- MSAnsweredHello,
No development knowledge is required. If you know how to upload files and import sql file to database, then you should be able to perform update.
Thank you - AEAnsweredHi Milan, Since there is no backup section in my current update. i think i cant get any backup before update latest version. Hope i have to start fresh install and update all data from beginning. Please confirm,
- MSAnsweredHello,
The cron job will backup. It has nothing to do with the menu in system.
The system backup menu is only for manual backups.
Thank you - AEAnsweredHi Milan, I still need to clarify this. I have never set cron job for this . Because I dont know how to do that. Currently there are some data in system, So if I cant get the manual back up what should i do. I like to install the latest version from your end ( Through paid service ) , and update the data. But my problem is before install or update latest version, how can i get system data back up to upload later.
- MSAnsweredHello,
You can backup from your database form phpmyadmin or MySQL Workbench or any other tool including mysqldump command.
You can check with your host/server admin to know more about this. cPanel also has backup menu.
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