AE
Asked
Hi Milan, we have 2 kind of sales in system, (1.POS sale 2. List sale )
If we done what ever sale, its going to be recorded in today sales quick view menu in POS screen as well in register's report. my problem as below.
Product price is Rs.2000. First time customer pay Rs.1000 by cash, and later paid 1000 by credit card for the same order. this is a split payment. But it's recorded in today sales quick view as 2 sales ( please find the attached picture) its same as in register report. But actual sale is Rs.2000. Here its show twice as Rs.4000.
Please check attached screen shots.
If we done what ever sale, its going to be recorded in today sales quick view menu in POS screen as well in register's report. my problem as below.
Product price is Rs.2000. First time customer pay Rs.1000 by cash, and later paid 1000 by credit card for the same order. this is a split payment. But it's recorded in today sales quick view as 2 sales ( please find the attached picture) its same as in register report. But actual sale is Rs.2000. Here its show twice as Rs.4000.
Please check attached screen shots.
- MSAnsweredHello,
Only POS sale will be record for the register. Register won't count the sales added from the add sale page.
Today sale will count all payments accepted today for any sales.
Thank you - AEAnsweredHi Milan,
I think you are wrong here. I checked the system few times adding both sales and list and POS both sales are recorded in register and today sale quick view, But that's totally fine as i want to see both sales together. but my problem here is if there is any split payment, then its calculate twice for total sale. Eg : sale value is Rs.10,000 and pay by cash 5,000 (10,000) and balance pay by credit card 5,000 (10,000). Then total sale value calculate for the same sales order as 20,000. This is the real issue here. apprciate if you can looking to this. - MSAnsweredOh sorry, misunderstand. I have just updated the demo with fix. Can you please help me check now? Thank you
- AEAnsweredHi Milan.
I just used your demo., Product code is IT02 price is 2500
* I have done 1 sale (0002) from POS ( full payment )
* I have done 1 sale (0001) from direct sale ( partial payment) Rs. 1000 paid
Then total sale is Rs.5000
Later paid balance payment of direct sale (0001) - Rs.1500.
Then total paid amount 5000 and Total sales amount should be 5000. But POS today sale view show total sale as Rs.7500 . Because due to partial payment its calculated an additional sale. Its wrong.
Pls find the screen shot as well. Kindly check this issue.Attachments - MSAnsweredLet me check this again. Thank you for your feedback.
- MSAnsweredI think it's fixed now. Can you please try. Thanks
- AEAnsweredHi Milan,
Yes. I think its ok in now demo. But how can we fixed this issue in our system. do we have to update the latest version here? hope you have fix this only in demo. Please advise - MSAnsweredHello,
Yes, it only on demo. The download file will be updated by tomorrow.
Thank you - AEAnsweredSorry Milan, I'm not clear. if i want to get this issue sorted in my live system what should i do from my end.
- MSAnsweredHello,
Once you have the update email, you can download the file and follow update instructions from documentation.pdf
Thank you - Login to Reply