Question: Knowledge Base Vs Categories

Knowledge Base Vs Categories

I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.? [@

RV

ratal viper

Asked

I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.?

@Mian Saleem

  • RV

    ratal viper

    Answered

    I didn’t edit .env file , I had replaced env file as written in documentation to replace that one with my old.

    Also you didn’t answer about why I lost the data from my previous database as i didn’t do anything with database. I had added some KB categories & general thread categories on previous one? (Note: also it gave me promt to install the app again )

    @Mian Saleem

    Regarding article , check another one below.

    You have checked where i directly upload image from local host which works fine.

    There is another test article where I have posted link of image directly, that shows broken.

  • MS

    Mian Saleem

    Answered

    Hello,

    You are doing something wrong or there is an issue with the downloaded file. The manual update is just two steps

    1. Replace the old files with latest
    2. Run migration command

    There is no data loss, or anything involved. The migration only updates the database for any new columns.

    I have checked the article. You have added the image in body but the syntax is wrong so that won’t display. Please use correct markdown code for image like

    ![Alt Text](https://www.pixelstalk.net/wp-content/uploads/2016/07/Wallpapers-pexels-photo.jpg)
    

    If you are not sure about the markdown, then change the editor to TinyMCE (html) editor.

    Thank you

  • RV

    ratal viper

    Answered

    Ok so might be before running migration command , I have reinstalled the app . Might be because of that it has replaced database(data) with empty(new) database.

    Also I found a minor bug. When a user logs in . It says login page not found and we have to remove /login from url or press back to show the website. Kindly check that.

  • RV

    ratal viper

    Answered
  • RV

    ratal viper

    Answered

    Please check this @Mian Saleem

    A minor bug: When a user logs in . It says after login "page expired"and we have to remove /login from url or press back to show the website. Kindly check that.

  • MS

    Mian Saleem

    Answered

    Hello,

    If should redirect you to main page. I will check this.

    Thank you

  • RV

    ratal viper

    Answered

    Hi , have you checked the login redirect ion issue?

    @Mian Saleem

  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, there is no issue with login. It is working fine.

    It might be something on your installation. Please check Laravel log in the storage/logs/ folder for errors.

    Thank you

  • RV

    ratal viper

    Answered

    @Mian Saleem

  • MS

    Mian Saleem

    Answered

    Hello,

    I only can see the smtp error that means email config is not correct.

    As you getting page expired error, please try to set the following in your .env file.

    SESSION_DOMAIN=
    SESSION_SECURE_COOKIE=
    

    SESSION_DOMAIN: You may change the domain of the cookie used to identify a session in your application. This will determine which domains the cookie is available to in your application. A sensible default has been set.

    SESSION_SECURE_COOKIE: By setting this option to true, session cookies will only be sent back to the server if the browser has a HTTPS connection. This will keep the cookie from being sent to you when it can’t be done securely.

    If still same, you can try file for SESSION_DRIVER

    Thank you

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