Question: Knowledge Base Vs Categories

Knowledge Base Vs Categories

I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.? [@

RV

ratal viper

Asked
I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.?

[@Mian Saleem](/u/saleem)
  • MS

    Mian Saleem

    Answered
    Hello,

    I have fixed the KB & FAQ categories and article form. Please try the latest version.

    Thank you
  • RV

    ratal viper

    Answered
    Thank You

    I will download the latest version.

    For update do i need to upload full zip file again in server bcz that would not be an ideal for way. Or do I have to update few files.
  • RV

    ratal viper

    Answered
    [@Mian Saleem](/u/saleem)
  • MS

    Mian Saleem

    Answered
    Hello,

    Yes, all the files as there is no log for only modified files.

    Thank you
  • RV

    ratal viper

    Answered
    The database won't be affected once i update files , I just have to update files and change necessary connection. Right?

    Also I would highly recommend you to add an option in admin panel where we can download and install update as many other popular scripts on coding canyon do. I am attaching screenshot for you. Please consider.

    [@Mian Saleem](/u/saleem)
  • MS

    Mian Saleem

    Answered
    Hello,

    You only have to replace the files and run migration command.

    Yes, we have plans for auto update but only after stable release. Thanks

    Thank you
  • RV

    ratal viper

    Answered
    Thank You,

    I will do the needful and update you on same.

    [@Mian Saleem](/u/saleem)
  • RV

    ratal viper

    Answered
    Hi

    I have uploaded files as you said & updated .env file but it gave me promt to install script again . I did install again but I lost all data which I had updated in knowledge base and category threads. After I run migration command and it said "INFO" Nothing to migrate.

    It should not have wiped data from the database.

    Can you please help assist me here.

    [@Mian Saleem](/u/saleem)


    Moreover, KB & article is working fine now but in article while inserting image it doesn't display image from user end.
  • MS

    Mian Saleem

    Answered
    Hello,

    You don't have to edit `.env` for update, which should stay the same.

    Yes, if there is nothing new the migration command will show that message. It means you are fine.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    I can see that your article has a photo and it's displaying. I hope that you have managed the latest update.

    If you have any issues or find any bug/error, please let me know.

    Thank you
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