Question: Knowledge Base Vs Categories

Knowledge Base Vs Categories

I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.? [@

RV

ratal viper

Asked

I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.?

@Mian Saleem

  • MS

    Mian Saleem

    Answered

    Hello,

    I have fixed the KB & FAQ categories and article form. Please try the latest version.

    Thank you

  • RV

    ratal viper

    Answered

    Thank You

    I will download the latest version.

    For update do i need to upload full zip file again in server bcz that would not be an ideal for way. Or do I have to update few files.

  • RV

    ratal viper

    Answered
  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, all the files as there is no log for only modified files.

    Thank you

  • RV

    ratal viper

    Answered

    The database won’t be affected once i update files , I just have to update files and change necessary connection. Right?

    Also I would highly recommend you to add an option in admin panel where we can download and install update as many other popular scripts on coding canyon do. I am attaching screenshot for you. Please consider.

    @Mian Saleem

  • MS

    Mian Saleem

    Answered

    Hello,

    You only have to replace the files and run migration command.

    Yes, we have plans for auto update but only after stable release. Thanks

    Thank you

  • RV

    ratal viper

    Answered

    Thank You,

    I will do the needful and update you on same.

    @Mian Saleem

  • RV

    ratal viper

    Answered

    Hi

    I have uploaded files as you said & updated .env file but it gave me promt to install script again . I did install again but I lost all data which I had updated in knowledge base and category threads. After I run migration command and it said “INFO” Nothing to migrate.

    It should not have wiped data from the database.

    Can you please help assist me here.

    @Mian Saleem

    Moreover, KB & article is working fine now but in article while inserting image it doesn’t display image from user end.

  • MS

    Mian Saleem

    Answered

    Hello,

    You don’t have to edit .env for update, which should stay the same.

    Yes, if there is nothing new the migration command will show that message. It means you are fine.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    I can see that your article has a photo and it’s displaying. I hope that you have managed the latest update.

    If you have any issues or find any bug/error, please let me know.

    Thank you

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