Question: Installation problem

Installation problem

Hello. I did the installation 6 months ago, and now that I want to update to the latest version, Its says that my account from Envato isn't working. I can't believe that I have to contact y

EV

Ezequiel Villarreal

Asked
Hello.
I did the installation 6 months ago, and now that I want to update to the latest version, Its says that my account from Envato isn't working.

I can't believe that I have to contact you for that when I already bought this product in Envato.

Can you please fix the problem? I have to update it into my server.

Thank you.