Hello support,
I have just realize that the system is giving error report on monthly sale and purchase, --> it projects the same result (as my attached screenshot)
the popup result of each month of report monthly purchase and monthly sale just same number.
note: i have updated to the latest version already V3.5.3 but problem still not solved.
please check and help
- MSAnswered
Where is these return sale? I try check your installation but can’t see any returns. For 42294449 what is the stock expected? It’s very difficult to track the quantity changes as SMA doesn’t have records for movement. This is the main concern for the next major release that we are working on.
- PVAnswered
Mian Saleem here is the return transaction, but it seems all the purchase and sale and return are all correct, the problem is only the final quantity is -1. so strange.
- MSAnswered
Unfortunately there is no logs or something that we can refer to track the quantity changes 😦
- PVAnswered
Mian Saleem wait i can send you the log files
- PVAnswered
Mian Saleem I attached 3 months logs for you
Attachments - PVAnswered
Mian Saleem Hello support,
have you found anything interesting from the logs files?
- MSAnswered
Hello,
I am sorry as I couldn’t find any cause from logs. This requires a full track system of all the movement of the products.
For now you can perform stock count to set sync the system stock with physical stock.
Thank you
- PVAnswered
Oh so sad. I did that too. but seems not help.
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