Hello support,
I have just realize that the system is giving error report on monthly sale and purchase, --> it projects the same result (as my attached screenshot)
the popup result of each month of report monthly purchase and monthly sale just same number.
note: i have updated to the latest version already V3.5.3 but problem still not solved.
please check and help
- MSAnswered
I am able to select the available quantity in transfer. Please refer to screenshots to check if I am testing correctly. Thanks
- PVAnswered
yes your test is correct, and I also did the same way. but the problem is some items, HDD 10TB before it has more than 20units but we can only transfer 10units if we put 11 it will not proceed, since now we sole most of them so the qty is less than 10units that is why you don’t see the problem of the transfer.
give me few days for the test on other item, and if this problem occur i will drop item code for you to test.
thanks
- PVAnswered
Hello, I cannot attach image
- PVAnswered
Hello support,
now I found an item that is having the problem as I used to ask you that I cannot transfer all at once. we can transfer only small number of quantity with multiple rows. please check this item code : 10693386
and check my attached screenshot too.
- MSAnswered
Hello,
I have checked the both products on transfer and the transfers can be performed.
I only can check for the products that having issue like your referenced transfer but I can’t check what caused at the time.
Thank you
- PVAnswered
Mian Saleem I have no idea why some products can transfer any quantity and some product cannot. so you can check, maybe you can trace the issue better.
- MSAnswered
Hello,
The products you shared looks fine and seems that can transfer the full quantity unless you have error after submit.
Thank you
- PVAnswered
Mian Saleem no, we don’t have error after submit. the error occur when we want to submit full quantity transfer, but it works okay if we split the quantity. is it because we set the setting to “Add new row” when we add cart ? but if we don’t enable that we cannot add cart of varian items.
so i am not sure what is going on.
- PVAnswered
Mian Saleem Hello support,
like now we have something new about item qty again, this item code : 42294449 on variant 4TB tray, when we check the purchase and sale and return qty both correct but the result is -1.
could you check?
- PVAnswered
Mian Saleem I am not sure what happen or it is about your system but i see that in return sale invoice all return in a month is having all the same sale return refference number ( can check my attached about database )
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