Question: Getting Error When Enabling The Shop Module

Getting Error When Enabling The Shop Module

Hello, I tried to enable the shop module but I'm getting an error message. PFA for error message

JK

Junaid Khan

Asked

Hello,

I tried to enable the shop module but I’m getting an error message.

PFA for error message

  • MS

    Mian Saleem

    Answered

    You forgot to share the cPanel link. Please let me know where I can access the cPanel, domain or IP Address? Thanks

  • JK

    Junaid Khan

    Answered

    Apologies my bad, here’s the link https://intrafloranursery.com/cpanel

  • MS

    Mian Saleem

    Answered

    I have created the storage links. Please check now. The images should be showing now. Thank you

  • JK

    Junaid Khan

    Answered

    yes, it’s working now.

    Thank you so much

  • JK

    Junaid Khan

    Answered

    Hello Saleem,

    I need your help on how to update the code. I followed the instructions given in the documentation but was unable to update the code.

    Thanking you in advance.

  • MS

    Mian Saleem

    Answered

    Hello,

    You need to backup .env file and storage/app folder. Then you can upload the latest file and run migration php artisan migrate

    Thank you

  • JK

    Junaid Khan

    Answered

    Hello Saleem,

    After the following instructions. Getting errors again unable to upload the logo image and the front end is not showing up and the mail SMTP details not updating throwing a 500 internal error message.

    kindly get back to us as soon as possible!!

  • MS

    Mian Saleem

    Answered

    Hello,

    Please run php artisan storage: link --force to link the storage and images.

    For 500 error, please check the error logs in storage/logs/ folder and let me know the error details so that I can suggest.

    Thank you

  • JK

    Junaid Khan

    Answered

    Hello Saleem,

    Thank you for your quick response.

    Unfortunately, the shop front-end site is not showing up. I ran the command but no changes.

    I have attached the log file for your reference.

  • MS

    Mian Saleem

    Answered

    Hello,

    Did you run the migrate command? The error shows that the table is not updated. Please run the following query after selecting your database

    ALTER TABLE `mps_settings`
    CHANGE `mps_value` `mps_value` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NULL;
    

    Thank you

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