hello,

We are installing the code to another domain and I’m getting the error message below.

The username/email is unknown, error code 1002

Thank you for your quick response.

My mistake was that the username was incorrect.

Now, when I upload a logo image it’s not showing and in mail settings, I’m getting a “500 error message”.

Hello,

Please try to run the php artisan migrate command.

If still same, try to insert the default settings by running the query below.

INSERT INTO `mps_settings` (`mps_key`, `mps_value`) VALUES
('mail.from.address', 'MPS'),
('mail.from.name', '[email protected]'),
('mail.mailer', 'smtp'),
('mail.mailer.smtp.encryption', 'tls'),
('mail.mailer.smtp.host', 'smtp.mailtrap.io'),
('mail.mailer.smtp.password', '2525'),
('mail.mailer.smtp.port', ''),
('mail.mailer.smtp.username', ''),
('services.authorize.login', ''),
('services.authorize.transaction_key', ''),
('services.mailgun.domain', ''),
('services.mailgun.endpoint', ''),
('services.mailgun.secret', ''),
('services.paypal.enabled', '0'),
('services.paypal.id', ''),
('services.paypal.password', ''),
('services.paypal.secret', ''),
('services.paypal.signature', ''),
('services.paypal.username', ''),
('services.ses.key', ''),
('services.ses.region', 'us-east-1'),
('services.ses.secret', ''),
('services.sparkpost.endpoint', ''),
('services.sparkpost.secret', ''),
('services.stripe.key', ''),
('services.stripe.secret', ''),
('currency_code', 'USD'),
('card_gateway', '');

I am working on an update and will release it in the evening.

Thank you

Hi Saleem,

Still the same I have attached the error videos for your reference.

Kindly get help regarding this ASAP

Regards Junaid Khan

Hello,

I have released the fix for the images in v0.11.0

If you are usign v0.11.0, please let me know the server details to check.

Thank you

Hello,

I tried to update the code but was unable to do so.

and there are no manual update instructions in the documentation.

Kindly get back ASAP!!

Hello,

I have checked the file and it looks fine. I tried to install and test the images and they were working.

Please try the follow

1. Please delete storage and images folder from public
2. Run php artisan storage:link --force to re-link the folder
3. Please upload the logo now and check.

If it still does not work, please let me know the server details to check.

Thank you

Hello,

Below are the credentials for cPanel

Username: intraflora Password: s@jM=paWM{s&