Hello,

Please check your php error logs and let me know the error details.

If you are not sure abjure server error logs, you can try enable app log by changing the log_threshold to 1 in the app/config/config.php file and then try to access the url again. Lastly check the latest log file in the app/logs/ folder.

Please start using v4 as there won’t be any more updated for v3.

Thank you

ERROR - 2025-02-08 18:09:50 --> Severity: Warning --> Undefined variable $cc /home/u725281135/domains/innoveil.com/public_html/bills.innoveil.com/app/controllers/Cron.php 96 ERROR - 2025-02-08 18:09:50 --> Severity: Warning --> Undefined variable $bcc /home/u725281135/domains/innoveil.com/public_html/bills.innoveil.com/app/controllers/Cron.php 96 ERROR - 2025-02-08 18:09:50 --> Severity: error --> Exception: No block-level parent found. Not good. /home/u725281135/domains/innoveil.com/public_html/bills.innoveil.com/vendor/dompdf/dompdf/src/Positioner/Inline.php 44 ERROR - 2025-02-08 18:09:50 --> 404 Page Not Found: Robotstxt/index

this is the error i got

i followed your suggestion still if i run link : https://bills.innoveil.com/cron/run, i am getting error 500

Mian Saleem Please help

Hello,

Please edit app/controllers/Cron.php and remove , $cc, $bcc from line no 170 so the line

if ($this->sim->send_email($to, $subject, $message, null, null, $attachment, $cc, $bcc)) {

will be

if ($this->sim->send_email($to, $subject, $message, null, null, $attachment)) {

After this try again. Thanks

Mian Saleem tried still gettting error , cron job showing error 500 and this error coming

ERROR - 2025-02-11 01:10:21 --> Severity: error --> Exception: No block-level parent found. Not good. /home/u725281135/domains/innoveil.com/public_html/bills.innoveil.com/vendor/dompdf/dompdf/src/Positioner/Inline.php 44 ERROR - 2025-02-11 01:10:22 --> 404 Page Not Found: Robotstxt/index

note if i run cron from hostinger it appears blank and if i run cron from link i am getting 500 error page error log capture upper error

Hello,

The error is from dompdf what’s your php version? V3 can only be used with php7.4 or php8.0

Thank you

Mian Saleem all cron things are running fine previosuly but few days ago only problem arise , and currently script runninng in 7.4 but still getting same error log and cron throwing error 500

ERROR - 2025-02-11 19:07:17 --> Severity: error --> Exception: No block-level parent found. Not good. /home/u725281135/domains/innoveil.com/public_html/bills.innoveil.com/vendor/dompdf/dompdf/src/Positioner/Inline.php 44 ERROR - 2025-02-11 19:07:17 --> 404 Page Not Found: Robotstxt/index ERROR - 2025-02-11 19:07:19 --> Severity: error --> Exception: No block-level parent found. Not good. /home/u725281135/domains/innoveil.com/public_html/bills.innoveil.com/vendor/dompdf/dompdf/src/Positioner/Inline.php 44 ERROR - 2025-02-11 19:07:19 --> 404 Page Not Found: Robotstxt/index

Hello,

If it was running fine there there might be some change on your server that caused this. Please check with your server admin if any thing changed or any versions updated.

I suggest, you start using the v4 as the v3 is no more supported and outdated/reached end of life.

Thank you

As per your instructions i have installed the latest version 4, and here i am getting same issue cron job output is blank for that issue i have to manually need to click on generate invoices so recurring invoices are generating also after due date cross invoices should automatically goes to overdue section that is also not happening, please help , i trust you , please try to help