Question: cannot register with gmail

cannot register with gmail

I tried many different emails to see if the customer register is working properly, but seems like it doesn't work. the information of the customer listed in mysql Database but doesn't see t

PV

Prom Vongchann

Asked
I tried many different emails to see if the customer register is working properly, but seems like it doesn't work.

the information of the customer listed in mysql Database but doesn't see the verification email.

I have got this error message (see attachment)
  • PV

    Prom Vongchann

    Answered
    you said the system only handle the sending but when we signup the system did not send verify email, that is the reason I ask
  • MS

    Mian Saleem

    Answered
    Hello, System do send the verification emails. I have tested it. If you suspect, you can test it with mailtrap.io
  • PV

    Prom Vongchann

    Answered
    I will learn about mailtrap.io, I never use it.
  • MS

    Mian Saleem

    Answered
    Hello,

    You just need to signup for free account and get the smpt details to fill them on SMA. Lastly test the email again. You should see the emails at you mailtraip.io inbox

    If there is any issue, please let me know. I will check again

    Thank you
  • PV

    Prom Vongchann

    Answered
    I test the mail trap it is working it is really working but it sends the verification email to mail trap instead of the user email.

    my question: if I use my SMTP will the system send email to the register customer or will send to admin?
  • PV

    Prom Vongchann

    Answered
    I put this email, my web Email with Cpanel but not work.
    see my configuration below in attachment.

    note:
    I tried to change the SMTP.gtc-computer.com, mail.gtc-computer.com still not work
    I also tried the encryption but still not work, I didn't see any verification email from the system, when I hit register button on website it will just refresh on the page and nothing happen but I saw that the customer has added to the customer list.

    so please guide me, or drop me any useful snipet
  • MS

    Mian Saleem

    Answered
    Hello,

    Yes, mailtrap is only fo testing. So system is working fine.

    I have no clue about your server or smtp. You need to check with your server admin/host.

    Thank you
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