Question: cannot register with gmail

cannot register with gmail

I tried many different emails to see if the customer register is working properly, but seems like it doesn't work. the information of the customer listed in mysql Database but doesn't see t

PV

Prom Vongchann

Asked
I tried many different emails to see if the customer register is working properly, but seems like it doesn't work.

the information of the customer listed in mysql Database but doesn't see the verification email.

I have got this error message (see attachment)
  • MS

    Mian Saleem

    Answered
    Hello,

    I am sorry as I didn't understand you and you have attached the wrong image.

    Thank you
  • PV

    Prom Vongchann

    Answered
    oh sorry, I attached wrong image.

    here is the right one
  • MS

    Mian Saleem

    Answered
    Hello,

    405 are method no allowed error. System use you mail settings to send emails. If you can send other emails, there shouldn't be any issue with verification email too.

    Thank you
  • PV

    Prom Vongchann

    Answered
    email from my webmail is OK,

    and the setting on System is default as I show in this screenshot.
    Attachments
  • MS

    Mian Saleem

    Answered
    Do you server support default php mail? You can try SMTP and check again.
  • PV

    Prom Vongchann

    Answered
    I have just got the reply from my hosting provider, he said it is OK. he and I tested sending the email from his hosting to Gmail and Yahoo and they both work fine.
  • MS

    Mian Saleem

    Answered
    I can't understand. Do you get any failure email response in from email? Is the default email in system setting correct? Can you try with SMTP to test?

    If system can send the email to no-gmail that means it should be sending to gmail too unless your default email that you can change in the system settings is wrong or failing due to some spf, dkim or dmarc policies.
  • PV

    Prom Vongchann

    Answered
    basically, I read the manual but I did not see the setup guide for this email registration.
    I just only see the email settings, so I have no clue how to configure with your system and my email.

    have you got any straight forward guide?
  • PV

    Prom Vongchann

    Answered
    I test with my yahoo mail and I got this error fall back (see my screenshot)
  • MS

    Mian Saleem

    Answered
    Hello,

    It looks like something with your email and provider issue.

    I suggest you check the email with mailtrap.io They provide free account with SMTP to test email.

    System can only initiate the send request and what's happen after is out of control of the script.

    Thank you
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