PV
Asked
I tried many different emails to see if the customer register is working properly, but seems like it doesn't work.
the information of the customer listed in mysql Database but doesn't see the verification email.
I have got this error message (see attachment)
the information of the customer listed in mysql Database but doesn't see the verification email.
I have got this error message (see attachment)
Attachments
- PVAnsweredyou said the system only handle the sending but when we signup the system did not send verify email, that is the reason I ask
- MSAnsweredHello, System do send the verification emails. I have tested it. If you suspect, you can test it with mailtrap.io
- PVAnsweredI will learn about mailtrap.io, I never use it.
- MSAnsweredHello,
You just need to signup for free account and get the smpt details to fill them on SMA. Lastly test the email again. You should see the emails at you mailtraip.io inbox
If there is any issue, please let me know. I will check again
Thank you - PVAnsweredI test the mail trap it is working it is really working but it sends the verification email to mail trap instead of the user email.
my question: if I use my SMTP will the system send email to the register customer or will send to admin? - PVAnsweredI put this email, my web Email with Cpanel but not work.
see my configuration below in attachment.
note:
I tried to change the SMTP.gtc-computer.com, mail.gtc-computer.com still not work
I also tried the encryption but still not work, I didn't see any verification email from the system, when I hit register button on website it will just refresh on the page and nothing happen but I saw that the customer has added to the customer list.
so please guide me, or drop me any useful snipet - MSAnsweredHello,
Yes, mailtrap is only fo testing. So system is working fine.
I have no clue about your server or smtp. You need to check with your server admin/host.
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