hello tecdiary, i’ve been using this PPP about a year and it works, but suddenly it cannot print the receipt while the log said it was printed. i use network type as my current settings, i already tried to change to use usb as type based on the installation guideline, but the log said error like this “[error] (server) TypeError: Cannot read property ‘type’ of undefined”.
- VFAnswered
hello mian, i have tested new application in my client’s computer and it worked. I tried to activated it by entering username and lisence from my last orders but it said The Lisence key is already used, error code 3001. what should i do? thanks for the help
- MSAnswered
Hello,
Please let me know the key in private reply. I will reset it for you.
Thank you
- VFAnswered
here is my lisence: 823080da-844d-4b85-94da-3e01fb8686cb username: ve.febrian
Attachments - MSAnswered
I have reset it. Please activate now. Thanks
- VFAnswered
Hello again mian, sorry to bother again. my customer accidentally press yes on the update question to version 4 then i just activated the lisenced, turn out that version has problem in my setting like in version 3. should i go back to previous version (version 3) but the lisence must be reset again?
- MSAnswered
Hello,
The update shouldn’t de-active license. I will check this. I have reset your license. Please activate the latest version. If you have any issues, let me know.
Thank you
- MSAnswered
Hello,
Please use
networktype if the printer has an IP address. Otherwise, you can share the printer, and you it as a shared printer.Thank you
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