Question: Cannot Print Receipt

Cannot Print Receipt

hello tecdiary, i've been using this PPP about a year and it works, but suddenly it cannot print the receipt while the log said it was printed. i use network type as my current settings,

VF

Valentino Febrian

Asked

hello tecdiary, i’ve been using this PPP about a year and it works, but suddenly it cannot print the receipt while the log said it was printed. i use network type as my current settings, i already tried to change to use usb as type based on the installation guideline, but the log said error like this “[error] (server) TypeError: Cannot read property ‘type’ of undefined”.

Attachments
  • MS

    Mian Saleem

    Answered

    Hello,

    POS Print Server having issues as mentioned by others. I am away and unable to check and fix. Please refer to my reply here

    Thank you

  • VF

    Valentino Febrian

    Answered

    Thanks for reply, i am currently using those version (1.3.2)

  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, that’s the latest versions. Please try any version from the shared link mentioned here.

    Thank you

  • VF

    Valentino Febrian

    Answered

    hello mian, is there any update on this?

  • MS

    Mian Saleem

    Answered

    Hello,

    I am sorry for the delays. I was rewriting the app using rust and still not tested yet. I will try to complete it next week then I will start testing.

    Thank you

  • VF

    Valentino Febrian

    Answered

    hello mian, thanks for update. i will test it ASAP

  • MS

    Mian Saleem

    Answered

    Please download from your order page here. Thanks

  • VF

    Valentino Febrian

    Answered

    hello Mian, sorry its been long time, i have tested new application and it can print and worked successfully. how about the lisence?

  • MS

    Mian Saleem

    Answered

    Hello,

    You should be able to activate it. If you have any issue, please let me know.

    Thank you

  • VF

    Valentino Febrian

    Answered

    hello mian, i have tested new application in my client’s computer and it worked. I tried to activated it by entering username and lisence from my last orders but it said The Lisence key is already used, error code 3001. what should i do? thanks for the help

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