Recent Questions

• Michael Nwuzor

  Asked 6 years ago•Last answered before 6 years ago

  Error In Updating And Adding New Banners

  Hello Support, Please I want you guys to kindly visit the Shop Frontpage banner slide feature. When banners are added, they work properly. But if you decide to add a new banner or change an

  0likes1replies432views

  Resolved
• Amila Hettiarachchi

  Asked 6 years ago•Last answered before 6 years ago

  Customer Award Points

  How does the customer award points reimburse happens 1. There is no way in the online order portal to put the Customer Award Points and claim it 2. How the Customer Gift Card working

  0likes4replies562views

  Resolved
• Rajitha Bandara

  Asked 6 years ago•Last answered before 6 years ago

  Thermal Printer Goes Offline

  Hi, I experience a random printer disconnecting behaviour with my XPrinter. Printer connected using live server method via websockets in your software. When printer goes offline, I have to s

  0likes3replies836views

  Resolved
• Ahmed Hamdy Montaser

  Asked 6 years ago•Last answered before 6 years ago

  In Pos I Can Not Add Product Keeps Loading

  Hi I can not add product to invoice in POS module, it keeps loading without either adding or pops any message. Thank you

  0likes9replies1,530views

  Resolved
• Ahmed Hamdy Montaser

  Asked 6 years ago•Last answered before 6 years ago

  I Need To Make Customer Phone Unique

  Hi, Please help me to get an appropriate file for editing to make a phone no. is unique, means it will not possible to add customer twice by his phone no. Thank you

  0likes4replies722views

  Resolved
• Rashaduzamman Rian

  Asked 6 years ago•Last answered before 6 years ago

  Getting Error On About Us

  If i click any function under About Us getting error. Error message attached with screenshot. And If i add pages from CMS where it gonna show and how it function. Thanks for your suppo

  0likes1replies901views

  Resolved
• Damana Didier

  Asked 6 years ago•Last answered before 6 years ago

  Getting Update Tool Is Locked

  Update tool is locked due to missing files OR Stock Manager Advance is not installed

  0likes1replies314views

  Resolved
• Damana Didier

  Asked 6 years ago•Last answered before 6 years ago

  Getting Update Tool Is Locked

  Update tool is locked due to missing files OR Stock Manager Advance is not installed.

  0likes6replies594views

  Resolved
• Ahmed Hamdy Montaser

  Asked 6 years ago•Last answered before 6 years ago

  How To Make Any Vaule Essential

  Hi, I would like to get the way in which files I need to modify to put some values essential and others non! For example: When I fill the customer sheet details some values are not imp

  0likes4replies710views

  Resolved
• Ahmed Hamdy Montaser

  Asked 6 years ago•Last answered before 6 years ago

  How To De-Activate The Shop Module

  Hi, I would like to deactivate "Shop Module" and add other landing page instead. Please advise! Thank you

  0likes2replies4,959views

  Resolved