Question: Why Return Amount Different From Sale Amount

Why Return Amount Different From Sale Amount

Hello support, I saw something strange, I saw that the system behave strange. when we sale we put sale price 88$ but when return it automatically pickup 98$ ( while sale price is 88$ onl

PV

Prom Vongchann

Asked

Hello support,

I saw something strange, I saw that the system behave strange. when we sale we put sale price 88$ but when return it automatically pickup 98$ ( while sale price is 88$ only ).

please see the screenshot i attached.

Thanks

Attachments
  • MS

    Mian Saleem

    Answered

    Hello,

    It shouldn’t be. Can I have the site link with login details to check. You can add private reply.

    Thank you

  • PV

    Prom Vongchann

    Answered

    Mian Saleem Yes based on varriant price was added, but normally when we return sale it should capture the sale price on the invoice, correct?

  • PV

    Prom Vongchann

    Answered

    Mian Saleem Hello support,

    do you have any feedback on this issue?

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