Question: Why Not After Submit Order See Blank Page

Why Not After Submit Order See Blank Page

Why now after a customer submits order see blank page instead of confirming complete order message?

JU

James Universe

Asked
Why now after a customer submits order see blank page instead of confirming complete order message?
  • MS

    Mian Saleem

    Answered
    Hello,

    I have checked. The customer is redirected to the order page. You still have smtp error `SMTP Error: Could not authenticate.` for emails.

    Thank you
  • JU

    James Universe

    Answered
    I did not do anything. Yesterday work fine now error.
  • MS

    Mian Saleem

    Answered
    You can try to save the settings again and should check with your server admin/host.
  • MM

    Marcel Müller

    Answered
    my problem ist after the payment on the paypal page the user come back zu the Shop wit an 404 Error cart/checkout.
    Ich have the order in the database but von the payment.

    i habe only add the paypal email to the konfiguration not the api config on the pos konfiguration.
  • MS

    Mian Saleem

    Answered
    **[Tol Veasna](/u/tolveasnaandlinna)** Hello,

    You can see the error. I can't help with server related issues. You need to check with your server admin/host.

    Thank you
  • MS

    Mian Saleem

    Answered
    **[Marcel Müller](/u/me1)** Hello,

    After payment, you should be redirect to the order view page. Please ask new question with details.

    Thank you
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