Question: Why Award Point Not Adding

Why Award Point Not Adding

I enable award point in my shop award points not adding when a customer buy new products? please check detail with this customer www.sma.psatomnerb.com customer detail: customer@psatomnerb.

JU

James Universe

Asked
I enable award point in my shop award points not adding when a customer buy new products?

please check detail with this customer
www.sma.psatomnerb.com
customer detail:
[email protected]
pwd: Customer1

is there any way customer can exchange the award point?
Or how as shop owner control the award point?
  • MS

    Mian Saleem

    Answered
    Hello,

    The award point will be added to customer if the order value is greater than the each spent value.

    You can use award point while adding the gift cad.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    If you are testing with shop sale, those are not enabled by default.

    You can edit `app/models/shop/Shop_model.php` and uncomment the line no 70 to enable them for shop sales.

    ```
    $this->sma->update_award_points($data['grand_total'], $data['customer_id'], $data['created_by']);
    ```

    Thank you
  • JU

    James Universe

    Answered
    Ok, I see now. So only working in POS right.
  • MS

    Mian Saleem

    Answered
    Yes, only in admin area, sales & pos. Thank you
  • PV

    Prom Vongchann

    Answered
    if we change this will be gone when we upgrade the system? or we have to come to this line of code again and edit it?
  • MS

    Mian Saleem

    Answered
    Hello,

    The line will be enabled by default from v3.4.40 mean the shop sale will be checked for award point of the customer from now onward.

    Thank you
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