GG
Asked
We already uploaded our logo on Settings > change logo. which is showing on Print Preview, but unable to print on receipt (see attached snapshots)
Installed Printer:
Black Copper Turbo Thermal Receipt Printer BC-85AC
Installed Printer:
Black Copper Turbo Thermal Receipt Printer BC-85AC
- MSAnsweredHello,
I am updating the POSPrint Server Installer and it should print the logos after update. I am hopeful to release the update tomorrow.
Thank you - GGAnsweredthanks
can you please tell me how can i print barcodes on receipts?
I am using stock manager advance all modules - GGAnsweredHi,
I am facing some issues while printing the receipt.
1. in main receipt logo is not printing properly it adds bars "|| ||" before the logo (Image attached)
2. in order receipt it prints 3 undefined at the bottom.
3. in merchant receipt it prints 1 undefined at the bottom. - MSAnsweredHello,
Logo will be loaded as pixel and You can try with any other logo [https://tecdiary.net/logo.png](https://tecdiary.net/logo.png)
I am not sure where these undefined are coming from. Please attach the log file with your reply.
Thank you - GGAnsweredlog for order receipt it is still print undefined
```
[2020-09-21 20:17:35.090] [info] (server) Server started at ws://localhost:4661
[2020-09-21 20:17:45.269] [info] (server) Message
------------
{
"printer": false,
"order": true,
"logo": "http://app.businesswala.pk/assets/uploads/logos/logo1.png",
"text": {
"store_name": "Test Biller",
"header": "\nOrder\n\n",
"info": "C: Walk-in Customer\nR: \nU: owner\nT: 21/09/2020 20:17\n\n",
"items": "#1 rice-spice - Rice And Spice [ 1 ]\n\n"
}
}
------------
[2020-09-21 20:17:45.280] [info] (server) Print receipt
[2020-09-21 20:17:45.298] [info] (server) Printed receipt
``` - MSAnsweredHello, Thank you for the log, I will check this again.
- GGAnsweredany updates ?
- GGAnsweredHi, Thanks for your response, we've installed the new version and still facing 2 lines issue on receipt, we've sent you a detailed email with our customer's receipt snapshots.
awaiting for your response.
Thanks, - MSAnsweredHello,
The logo issue could take some time as we use npm package for this and we will need to investigate it.
Thank you - MSAnsweredHello,
I have added the logo density option. Please download the latest version and try again after updating your printer with logo density.
You can download the latest version from [https://1drv.ms/u/s!AgnnTuY8C10ggeUw7XnF84Wa1yT-AQ?e=PpTtaa](https://1drv.ms/u/s!AgnnTuY8C10ggeUw7XnF84Wa1yT-AQ?e=PpTtaa)
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