Hello,

The 404 not found mostly happen due to wrong path or missing web server file like .htaccess or due to mod_rewrite.

Please make sure that you have uploaded the file to correct folder and the domain root path is set to public folder of your uploaded files. If that’s correct then you can check with your server admin or let us know the server details to check for you.

You can add private reply by checking the Private at the top right or reply section.

Thank you

Thank you for your response When you say missing web server like .htaccess or due to mod_rewrite I donot understand this From the files uploaded i can see a file with .htaccess there and also i can see this inside the ht.access file Screenshot attached DirectoryIndex index.php

2)What do you mean by setting the domain rooth path to public The files are in a folder inside public_html

Screenshot attached

Please kindly give a detailed solution on this

Will be expecting your response

Hello,

Files look fine. Please check with your server admin as they can guide you better. I have no nothing about your server unless you give me the access to check.

Thank you

How do i access that information How do i check for server Is the htacces ok ?

Hello,

You can just open the files and check. You can compare the .htaccess contents in download file and that on live server.

I can’t suggest much here as I don’t know your server and softwares. As I said earlier, you can check with your server admin or let me know the server access details so that I can help you check.

Thank you

Where or how can i send you the details to the back end for you to check

the .htaccess on the download and on the live website are the same DirectoryIndex index.php

Also the public folder has .htaccess files too which are the same

RewriteEngine On

# Handle Authorization Header
RewriteCond %{HTTP:Authorization} .
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

# Redirect Trailing Slashes If Not A Folder...
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.+)/$
RewriteRule ^ %1 [L,R=301]

# Send Requests To Front Controller...
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^ index.php [L]

I have been on this issue for more than 3 days now and i cannot still fix the issue

if the .htaccess for the forum folder is this

The folder is named “Forum” and all the files and folders extracted from codecanyon are in the named folder in my roth directory

So if am doing it right why am i getting 404 not found and i cannot still install

This is tiring

What should the .htaccess be if that is the issue

where can i send the logs and server credentials using FTP to

I went further to try this on my fresh test domani https://creavitaai.com/forum/install I still got 404 error

I also have this problem! How hard can it be to install this shit??

@Per Arne Tangen Honestly i have installed several different softwares like this in the past on codecanyon and it took me just an hour to do Now this developer software has caused me my sleep for 3 good days and counting What he kept on saying is check .htaccess and rewrite mod to everyone that has this issue If the developer thinks i have one 20usd to pay for installation, i dont have a penny to do so