Question: Total Paid And Balance Have An Incorrect Values

Total Paid And Balance Have An Incorrect Values

Hi, When I finish a sale a got an invoice like this: (screenshot) what is the problem please? pos sales error: total paid and balance have an incorrect values I m using the last app versio

MB

Mehdi boudhir

Asked
Hi, When I finish a sale a got an invoice like this: (screenshot) what is the problem please?
pos sales error: total paid and balance have an incorrect values
I m using the last app version.
I m using direct cash amount: total amount 50, customer pay 50
I m using the green payment button directly
but I got these errors
regards
  • MB

    Mehdi boudhir

    Answered
  • MB

    Mehdi boudhir

    Answered
    these sorted screenshots describe briefly this error coming from invoice n 69 Sale Number: 96
    Date: 23/02/2021 20:01
    Sale Reference: SALE/POS2021/02/0069
    No added actions :no edit no return sales action
  • MS

    Mian Saleem

    Answered
    Hello,

    Did you delete the data from database? If yes the payments were not delete and still there those previous payments will cause the issue if the sale id is same.

    Thank you
  • MB

    Mehdi boudhir

    Answered
    Hi, No ,I didn't delete any thing
    I didn't access to database
  • MB

    Mehdi boudhir

    Answered
    Please check this new sale operation 3 steps and this error coming again3I m using this app in my shop right now, please help
  • MB

    Mehdi boudhir

    Answered
    please check this video.
    is there any error in sql database code?
    https://imgur.com/9zOAjXL
  • MS

    Mian Saleem

    Answered
    Hello,

    Please test it on live demo and let me know the step to reproduce it.

    Thank you
  • MB

    Mehdi boudhir

    Answered
    please: (video demo just now)
    https://imgur.com/9zOAjXL
  • MS

    Mian Saleem

    Answered
    I have already told you that your payments table already have data and that is causing the issue. If you insist, it something on item, then please test it on demo and let me know the step to reproduce it. Thank you
  • MB

    Mehdi boudhir

    Answered
    how to fix that please?
    I need to fix all the last issued sales
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