Question: System Backup Process

System Backup Process

Hi Milan. I'm using 2 Tec diary system currently . But if system got crashed, my all data will be lost as i have never maintain manual records. So how can i run a backup from system. If th

AE

Asanka Ekanayake

Asked

Hi Milan.

I’m using 2 Tec diary system currently . But if system got crashed, my all data will be lost as i have never maintain manual records. So how can i run a backup from system. If there is a back up system, will it cover all system data like products, sales, purchases, customer, supplier data etc. like all the data in system,

Kindly advise.

  • MS

    Mian Saleem

    Answered

    Hello,

    If you have setup cron job as mentioned on the system settings page the system will backup your database daily while keeping the last 30 backups. You can go to backup menu from settings menu in left side bar to manually backup or check the previous backups.

    In case of crash, you will loss the today’s data only, if you have setup cron job. If you didn’t then please setup. Your host/server admin can guide further about their backup strategy.

    Thank you

  • AE

    Asanka Ekanayake

    Answered

    Appreciate if you can clearly advise the steps for setup the crone job for run the daily backup and Also I cannot find out where is the backup menu from settings menu in left side bar to manually backup or check the previous backups.? Kindly help here with steps to follow. I think this is really important for all of us.

  • MS

    Mian Saleem

    Answered

    Hello,

    I know nothing about your server. Please check with your host/admin about how to setup cron job.

    Please refer to screenshot for back menu. I have already told, it’s under settings in left side bar.

    Thank you

  • AE

    Asanka Ekanayake

    Answered

    Hi, my version is © 2021 RetailBox (v3.4.42 ), How do you charge if i want to get updated latest version. I don’t have development knowledge.

  • MS

    Mian Saleem

    Answered

    Hello,

    Let me know the server details. I will help you check.

    Thank you

  • AE

    Asanka Ekanayake

    Answered

    Awaiting your response, Thank you.

  • MS

    Mian Saleem

    Answered

    You can check your settings menu again. Thanks

  • MS

    Mian Saleem

    Answered

    Hello,

    You can download the file and update as per instructions from documentation.pdf

    If you don’t understand any step, please let me know so that I can explain.

    Thank you

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