J
Asked
Hi I have purchased POS and i find problem when you delete product from the sale the system doesn’t bring back the product from the stock.
can you please help me with this problem?
Thank you. :)
can you please help me with this problem?
Thank you. :)
- MSAnsweredHello,
Can you please let me know the steps to reproduce the issue in live demo? - JAnsweredI already tried to reproduce in your live demo, and the result was good, the stock was back to normal.
but when I tried in my localhost, the stock is not back to normal after sale/pos delete.
do you have any idea why in my localhost the program did different thing? thank you. :) - MSAnsweredThe download & demo are same files and should work same. I am not very sure but please let me know the following:
1. Your version number?
2. Have you modified any thing?
3. How you added the stock?
4. Can you add purchase for the product and then test again?
Let me know so that I can think of a situation that could cause such issue. - JAnsweredmy version number : v3.4.29
I haven't modified anything.
I added the stock with purchase, and for opening stock, I did stock-adjustment.
Maybe I will try to upload to my live website, and I will try from begining. Thank you. :) - MSAnsweredHello,
For opening stock, you can add purchase too. - JAnsweredNoted with thanks. :)
I will try this solution. - JAnsweredHi, I can replicate the error in your demo.
you can see the name of the product 'test'.
step to reproduce:
- I set the system to accept 'overselling'
- I sold the product 129.25 kg, and the status of the stock -129.25.
- and then I add purchase and I purchase the product test 129.25 kg.
- and after that I delete the sale in the POS.
the result is the product test stock is still 0.
it should 129.25 kg the value after I delete sale record of 'test' in POS. - MSAnsweredIt must be 0 not 129.25 Why it should be 129.25?
- JAnsweredIt should be 129.25 kg. Because I have delete the sale that I have created before.
You can follow my step to reproduce the error.
I added variant in my product to reproduce the error. - JAnsweredSimulation overselling:
My intial stock = 0 kg.
Added sale = 129.25 kg.
Stock status now = -129.25 kg.
Added purchase = 129.25 kg.
Stock status now = 0 kg.
And now I delete my sale that I have created before. So I delete my sale.
Stock status now after deletion of sale should be 129.50 kg.
But in the system current stock appear = 0 kg. - Login to Reply