Question: Smtp Connect Failed

Smtp Connect Failed

Hi, I have something strange that I can't figure out, I have 2 installations of POS into 2 separate directories on THE SAME SERVER (same hosting); the first is working fine when I request a

DH

Dominique HUGO

Asked
Hi,
I have something strange that I can't figure out, I have 2 installations of POS into 2 separate directories on THE SAME SERVER (same hosting); the first is working fine when I request a new password and with the other, I get the following error msg : SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting; I have already tried to compare the sources of both but no difference ... any idea from where this could come ? can you guide me in my search ?
thanks in advance,
sincerly,
Domi.
  • DH

    Dominique HUGO

    Answered
    PS: for both, I use "PHP Mail Function" in the settings.

    Domi.
  • MS

    Mian Saleem

    Answered
    Hello,

    Please double check the mail setting where you get the smtp error.

    Thank you
  • DH

    Dominique HUGO

    Answered
    there is no mail settings in 'Home/ System Settings' as I use "PHP Mail Function" or maybe they somewhere else ?

    thank you
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  • MS

    Mian Saleem

    Answered
    Hello, If you are usign php mail then you shouldn't get SMTP connect error. Did you check with your server admin?
  • DH

    Dominique HUGO

    Answered
    the server is ok because it works on another installation on the same server (but in another directory)
  • MS

    Mian Saleem

    Answered
    I have no clue why the same code working in a directory and it doesn't in another on same server. It doesn't make sense unless the sending email is differenet :(
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