Question: Smtp Connect Failed

Smtp Connect Failed

Hi, I have something strange that I can't figure out, I have 2 installations of POS into 2 separate directories on THE SAME SERVER (same hosting); the first is working fine when I request a

DH

Dominique HUGO

Asked

Hi, I have something strange that I can’t figure out, I have 2 installations of POS into 2 separate directories on THE SAME SERVER (same hosting); the first is working fine when I request a new password and with the other, I get the following error msg : SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting; I have already tried to compare the sources of both but no difference … any idea from where this could come ? can you guide me in my search ? thanks in advance, sincerly, Domi.

  • DH

    Dominique HUGO

    Answered

    PS: for both, I use “PHP Mail Function” in the settings.

    Domi.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please double check the mail setting where you get the smtp error.

    Thank you

  • DH

    Dominique HUGO

    Answered

    there is no mail settings in ‘Home/ System Settings’ as I use “PHP Mail Function” or maybe they somewhere else ?

    thank you

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  • MS

    Mian Saleem

    Answered

    Hello, If you are usign php mail then you shouldn’t get SMTP connect error. Did you check with your server admin?

  • DH

    Dominique HUGO

    Answered

    the server is ok because it works on another installation on the same server (but in another directory)

  • MS

    Mian Saleem

    Answered

    I have no clue why the same code working in a directory and it doesn’t in another on same server. It doesn’t make sense unless the sending email is differenet 😦

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