Question: SMA with POS - using multiple-split payments

SMA with POS - using multiple-split payments

I am strongly considering updating my SMA with the POS module. In testing the module via CodeCanyon demo, I cannot get multiple/split payments to work reliably. This is a very important part

SS

Scott Smith

Asked

I am strongly considering updating my SMA with the POS module. In testing the module via CodeCanyon demo, I cannot get multiple/split payments to work reliably. This is a very important part of our daily process, so it is critical I understand how to make it function (or, if it is truly not working - in which case, is there a fix?)

Sometimes it works. If I move through the process and make no edits, then it works. However, I’m finding that simply going back to a field and changing something - such as an amount, or a payment source, will throw the thing off. Sometimes, a secondary payment will show onscreen, but won’t be in the receipt. Or, other times the secondary payment will reset to 0, such as when changing from cash to cheque; however, the totals still reflect the original payment amount, then to make it worse if the 0 is changed to the payment amount it is reflected twice in the totals.

Are these known issues? Or, are they fixed in a version newer than what is in the CodeCanyon demo? If this feature can be made to function reliably, then I’m definitely upgrading.

  • MS

    Mian Saleem

    Answered

    Hello,

    I suggest to add sale with one payment and then add more payments from list sales page. But as the POS has option for multiple payment, it should work too. If you change the paying by the amount will be adjusted as per selected option (it will need review). I am not aware of there issue but I will check them before next update.

    Thank you

  • SS

    Scott Smith

    Answered

    I purchased the module and will test to confirm if the issue is present. If so, I will send exact steps to replicate.

  • MS

    Mian Saleem

    Answered

    Thank you Scott, that will be very helpful

  • SS

    Scott Smith

    Answered

    I have found that disabling the on-screen keyboard stabilizes the split payment screen.

    With the on-screen keyboard enabled it is just far to easy to get things messed up.

  • MS

    Mian Saleem

    Answered

    Thank you for updating, I will check with on-screen keyboard enabled.

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