Question: Site Logo and Barcode Is not visible

Site Logo and Barcode Is not visible

Hello. When I try to download pdf or send mail, the logo and barcode are not showing. I tried both domPDF and mPDF and they are not showing it. But I have other hosting installation where it

MR

Md. Mahbub Islam Region

Asked
Hello. When I try to download pdf or send mail, the logo and barcode are not showing. I tried both domPDF and mPDF and they are not showing it. But I have other hosting installation where it is showing. Is that a hosting issue? If it, how can I resolve it? I have installed the latest version.
  • MS

    Mian Saleem

    Answered
    You need to check the server error logs and let us know the error details so that we can suggest
  • MR

    Md. Mahbub Islam Region

    Answered
    WHere to find that?
  • MS

    Mian Saleem

    Answered
    I have no clue about your server setup. You need to check with your host or server administrator.
  • MR

    Md. Mahbub Islam Region

    Answered
    My server is on a hosting and I manage it through cPanel. They told me that there is no error found by the script. They suggested checking multiPHP options. The program is on PHP 7.3. I want to show the screenshot of the options. But cannot upload here. Can you send me suggested options in Select PHP Version
  • MS

    Mian Saleem

    Answered
    PHP version should be 7.0 - 7.2 SMA is not test with php7.3

    Is there any error with upload or what? Please let me know the details so that I can check. Thank you
  • MR

    Md. Mahbub Islam Region

    Answered
    Downgraded to PHP 7.2 and all works fine.
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