Hello, I have installed Simple Stock Manager 3, I have made all the settings, but mail sending with SMTP does not occur.
In other words, when the stock amount of a product falls below the specified amount, I cannot receive notification by e-mail.
- SAAnswered
‘Forgot my password’ mails are sent, but stock alert mails are not sent.
- MSAnswered
Hello,
There is no alert email by system.
Thank you
- SAAnswered
Can I ask for a refund in this case? Because the alert system makes no sense in this way.
Or can you add an e-mail feature to the alert system?
- MSAnswered
Hello,
You can open refund request at marketplace.
I am not sure what alert should be send to emails but if you provide details and that are useful to there then we will add in update.
Thank you
- SAAnswered
It’s actually very simple.
Mail Subject: Product Name Stocks at Critical Level
Message Body: Hello First Name Last Name,
Product Name have reached the warning threshold, there are currently 3 products in your stocks.
If you can add this feature, I do not want to return it.
- MSAnswered
Hello,
We will add email notifications for low stock in the next update.
Thank you
- SAAnswered
When will you release the new update?
- MSAnswered
Hello,
The update is scheduled to be release in by the end of next week.
Thank you
- SAAnswered
Mian Saleem Hello,
I downloaded the update and did a clean install, but stock alerts are not coming by email. I can’t find any settings or options for this in the system, what should I do?
My SMTP settings is correct, password reset emails work, but as I said, stock alerts are not coming by email.
In addition, I can’t open a new question in your support portal, it says that my support period has expired, whereas I just purchased the software.
- MSAnswered
Hello,
Have you setup cron job?
If no, please refer to documentation.pdf to setup cron job.
Thank you
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