MA
Asked
Hello Support,
In the point-of-sale system, when many items are sold, the list of sold items can be long; this is normal.
However, on a tablet with the Windows operating system, we cannot scroll to see the sold products, because the scroll bar has a limitation; instead, we must activate the virtual mouse.
This problem does not happen with devices that have Android or iOS operating systems.
I searched for support questions and found one that was similar to our situation; I tried the solution they gave, but it did not work for us. Here the solution we tried,
https://tecdiary.net/support/question/cant-scroll-up-down-items-in-pos-on-windows-tablet
We need your help to fix this issue as it is essential for our business.
Regards,
In the point-of-sale system, when many items are sold, the list of sold items can be long; this is normal.
However, on a tablet with the Windows operating system, we cannot scroll to see the sold products, because the scroll bar has a limitation; instead, we must activate the virtual mouse.
This problem does not happen with devices that have Android or iOS operating systems.
I searched for support questions and found one that was similar to our situation; I tried the solution they gave, but it did not work for us. Here the solution we tried,
https://tecdiary.net/support/question/cant-scroll-up-down-items-in-pos-on-windows-tablet
We need your help to fix this issue as it is essential for our business.
Regards,
- MSAnsweredHello,
You can use chrome or firefox on your tablet. If those same, please share the photo/screenshot.
Thank you - MAAnsweredHello Saleem,
I tried as you suggested, the result is same thing !
I am attaching screenshots as requested
Regards,Attachments - MSAnsweredHello,
I am not sure about the reason, but you can try to add the following code before `</head>` line of `themes/default/admin/views/pos/add.php` file
```
<style>
#pos #left-middle,
#pos #product-list {
overflow-y: scroll !important;
}
</style>
```
then check again.
Thank you - MAAnsweredDear Saleem,
Yes, this solution worked.
But now two scroll bars appear, but it do the work as expected !
Maybe we can live with it until the next major upgrade comes.
Many Thanks,
MazyadAttachments - MSAnsweredHello,
You can try
```
<style>
#pos #left-middle {
overflow-y: scroll !important;
}
#pos #product-list {
height: 100% !important;
}
</style>
```
Or vice versa.
Thank you - MAAnsweredHi,
Unfortunately does not work. - MSAnsweredYou can try to hide it for middle
```
<style>
#pos #left-middle {
overflow: hidden !important;
}
#pos #product-list {
overflow-y: scroll !important;
}
</style>
``` - Login to Reply