Question: Product Showing erroneous figures

Product Showing erroneous figures

Why should the software display wrong stock balances ,please review the attached screen shots [email protected] +254721138666 My customer wants to throw away solution because of th

AO

Allan Omondi

Asked
Why should the software display wrong stock balances ,please review the attached screen shots
[email protected] +254721138666

My customer wants to throw away solution because of this help asap
  • MS

    Mian Saleem

    Answered
    Please test it on live demo and let us know the step so that we can check and fix the issue. If there is no issue on demo, please perform update.
  • AO

    Allan Omondi

    Answered
    i have created a product called Allan but the demo does not allow me to sell the product to recreate the problem.
  • AO

    Allan Omondi

    Answered
    i think the demo is reflecting correctly ,how do i upgrade the system without messing the current data will i have to put images again
  • MS

    Mian Saleem

    Answered
    You can follow the update instructions from documentation.pdf

    > The images are uploaded to /assets/uploads and other data in /files. Please don't delete these folders.
  • AO

    Allan Omondi

    Answered
    Can i pay for you to reorganise this for me
  • MS

    Mian Saleem

    Answered
    I didn't understand? There won't be any change to your previous records. Update will only effect new records.
  • AO

    Allan Omondi

    Answered
    I think i need assistance set the new version for i have tried updating but the version still remained unchanged 3.4.18, i read the strings from other members and noticed i was using an older version with bugs thats why i was having multiple problems ,how can i move version to correct version . my images are also not showing after doing it myself .but i backed up files before attempting
  • MS

    Mian Saleem

    Answered
    You need to follow the update instructions (step by step) from documentation.pdf

    If you have any issue after all steps then you need to check the server error logs for details and fix the issue. If you not sure, let us know the error details so that we can suggest.
  • AO

    Allan Omondi

    Answered
    I followed your suggestions to update the application step by step but the database ended up giving me an error, HTTP ERROR 500
    what could be the problem
  • MS

    Mian Saleem

    Answered
    Please check your server error log for 500 error details and let us know so that we can suggest
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