Question: Product Preview Keeps Loading

Product Preview Keeps Loading

I have a fresh install, after creating a product, when I click on the product list it keeps loading but doesn't show. Here is the google chrome error console: jquery-2.0.3.min.js:6 GET htt

JH

Jose Joaquin Herrand

Asked
I have a fresh install, after creating a product, when I click on the product list it keeps loading but doesn't show.

Here is the google chrome error console:

jquery-2.0.3.min.js:6 GET http://admin.jmautostudio.com/admin/products/modal_view/1 500 (Internal Server Error)
send @ jquery-2.0.3.min.js:6
ajax @ jquery-2.0.3.min.js:6
x.fn.load @ jquery-2.0.3.min.js:6
b @ bootstrap.min.js:9
(anonymous) @ bootstrap.min.js:9
each @ jquery-2.0.3.min.js:4
each @ jquery-2.0.3.min.js:4
a.fn.modal @ bootstrap.min.js:9
(anonymous) @ core.js:1338
dispatch @ jquery-2.0.3.min.js:5
y.handle @ jquery-2.0.3.min.js:5



Also in Pos invoices doesn't load.


jquery-2.0.3.min.js:6 GET http://admin.jmautostudio.com/admin/pos/view/2/1 500 (Internal Server Error)
send @ jquery-2.0.3.min.js:6
ajax @ jquery-2.0.3.min.js:6
x.fn.load @ jquery-2.0.3.min.js:6
b @ bootstrap.min.js:9
(anonymous) @ bootstrap.min.js:9
each @ jquery-2.0.3.min.js:4
each @ jquery-2.0.3.min.js:4
a.fn.modal @ bootstrap.min.js:9
(anonymous) @ core.js:1393
dispatch @ jquery-2.0.3.min.js:5
y.handle @ jquery-2.0.3.min.js:5

Your help will be very much appreciated.

thanks
  • MS

    Mian Saleem

    Answered
    Hello,

    Please check your server php error logs and let me know the details so that I can suggest.

    You can try to enable app logs by changing the `log_threshold` to 1 in `app/config/config.php` and the visit the page again to produce error. Lastly check latest error logs file in the `app/logs/` folder.

    Thank you
  • JH

    Jose Joaquin Herrand

    Answered
    Hey Mian,

    the last 2 errors belongs to the products list preview and the pos/sales preview.

    Here is the app/logs/log:
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "username"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "password"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "first_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "last_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "username"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "email"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "phone"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "company"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "gender"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "password"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "confirm_password"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "first_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "last_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "username"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "email"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "phone"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "company"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "gender"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "product_code"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "product_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "cname"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "barcode_symbology"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "product_unit"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "product_price"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "contact_person"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "company"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "email_address"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "address"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "city"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "phone"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "first_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "last_name"
    ERROR - 2021-06-13 21:01:54 --> Could not find the language line "email"
    ERROR - 2021-06-13 21:02:14 --> Severity: error --> Exception: Call to undefined function BaconQrCode\Encoder\iconv() /home/jmautost/public_html/admin/vendor/bacon/bacon-qr-code/src/Encoder/Encoder.php 595
    ERROR - 2021-06-13 21:04:46 --> Severity: error --> Exception: Call to undefined function BaconQrCode\Encoder\iconv() /home/jmautost/public_html/admin/vendor/bacon/bacon-qr-code/src/Encoder/Encoder.php 595


    any clue?
  • MS

    Mian Saleem

    Answered
    Hello,

    Do you have the [iconv library](https://www.php.net/manual/en/iconv.installation.php) installed on your server?

    _If no then please install it._

    1. Please try to download the latest file and then replace the `vendor` folder with latest.

    2. Please edit the `app/config/config.php` and look around line no 134. The `composer_autoload` should look as follwoing

    ```php
    $config['composer_autoload'] = FCPATH . 'vendor/autoload.php';
    ```

    If not as above then you can change the line and try again.

    Please try above suggestions and let me know the results.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    Please check with your server admin about iconv library.

    Thank you
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