Question: product not showing

product not showing

Product not showing in the search bar of sales, transfer, purchase and quantity adjustment section . While the product is in the product list. Even unable to add the product manually. Upload

A

Arya

Asked

Product not showing in the search bar of sales, transfer, purchase and quantity adjustment section . While the product is in the product list. Even unable to add the product manually. Uploading the product as csv is only working. And its difficult for as to update 2 or 3 products data as csv, as other products are working fine.

The issue is for some products only. Not all.

Please do the needful to correct this issue ASAP.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check the server requirements in the documentation.pdf and make sure your server meet them.

    Please pay special attention to MySQL only_full_group_by mode, it should be disabled.

    Lastly please check your server error logs and let me know the error details to that I can suggest solution.

    Thank you

  • A

    Arya

    Answered

    Hi,

    1. Checked the server requirements in documentation and the server, and found there is nothing missing
    2. sql mode is set to - NO_ENGINE_SUBSTITUTION alone, nothing else is found
    3. checked server error log, no error found,

    So please help us to solve this issue, as I cant find any solution. Even I changed the limit of 5 to 15 in model, to show 15 products while searching for products in the sales,transfer and quantity adjustment models.

  • MS

    Mian Saleem

    Answered

    I can’t understand why some products having issue other not. Please share the screenshots so that I can check myself clear.

    Sale won’t search the 0 quantity products in the warehouse if you have not enabled overselling in system settings. However purchase should search all the standard products (services, combo and digital type products are not searchable in purchase).

  • A

    Arya

    Answered

    Hi,

    Adding screen shot of List product, Add sales and add quantity . In the list product I have marked (one of the product which is not listing) the product which is showing in product list but not showing in other pages. Please check.

    The product quantity is not 0 and its a standard product.

  • MS

    Mian Saleem

    Answered

    Have you modified any other code except limit?

    There is only products with that query and it should be added automatically. Please let me know the site link with owner account detail in private reply.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    No. We don’t check server as that is paid server. No remote connections too.

    I have check you installation, you have ‘-’ dash in products code and your barcode separator for variants was dash (-) too. I have changed the system setting to use ~ as barcode separator. Now your site is searching fine.

  • A

    Arya

    Answered

    thank you very much, its working now. Thank you!

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