Question: Product Display Issue On Home Page

Product Display Issue On Home Page

I hope this message finds you well. I'm currently experiencing an issue with the product display on the home page. Initially, I had trouble entering products into a new purchase list with it

HA

Haytham Alghoul

Asked

I hope this message finds you well. I’m currently experiencing an issue with the product display on the home page. Initially, I had trouble entering products into a new purchase list with item numbers in the sequence 922-1 to 922-20. The issue was resolved after changing the separator from a dash to another character.

However, a new problem has arisen. The products with item numbers 922-1 through 922-20 are now being displayed repeatedly on the home page, specifically, the product with item number 922-1 is repeated until 922-20.

Has anyone else encountered a similar problem, or is this an isolated issue on my end? If there’s a known solution or workaround, I would greatly appreciate any guidance you can provide.

  • MS

    Mian Saleem

    Answered

    Hello,

    No, I am not aware of any user that has such issue.

    Please share the installation URL with owner account details in private reply so that I can have a look.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    The product slug must be unique. You have the same slug for many products that is causing the issue to load the same page for product details.

    Please update the products with unique slug.

    Thank you

  • HA

    Haytham Alghoul

    Answered

    I imported products from an Excel file. How can insert a unique slug through an Excel file, knowing that there is no slug column in the template Excel file?

  • MS

    Mian Saleem

    Answered

    Hello,

    Slug is generated using product name as you have same product name so it ended up same. Please enable Use code for slug in system setting then import the csv file again. This option will allow you to use the product code as slug.

    Thank you

  • HA

    Haytham Alghoul

    Answered

    it worked thank you.

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