Hello,

Please check the server requirements in the documentation.pdf that is included in your download. Please pay special attention on `MySQL` mode `only_full_group_by`

Lastly check your server error logs and let me know the error details so that I can suggest.

Thank you

Hello, everything is ok when I do the checks.

https://prnt.sc/rqwxco

but it still gets stuck like this

https://prnt.sc/rqwxrs

You didn't post the error details from server error logs :(

You can enable app log by editing the `app/config/config.php` and changing the `log_threshold` to 1. After visit the page again to reproduce error. Lastly check the latest log in `app/logs/` folder.

Thank you

Hello,

App/logs

<?php defined('BASEPATH') OR exit('No direct script access allowed'); ?>

ERROR - 2020-04-01 18:58:15 --> Could not find the language line "shop"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "list_returns"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "add_return"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "promos"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "list_printers"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "add_printer"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "tax_report"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "front_end"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "shop_settings"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "slider_settings"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "list_pages"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "add_page"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "sms_settings"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "send_sms"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "sms_log"
ERROR - 2020-04-01 18:58:15 --> Could not find the language line "required_invalid"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "shop"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "list_returns"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "add_return"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "promos"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "list_printers"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "add_printer"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "tax_report"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "front_end"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "shop_settings"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "slider_settings"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "list_pages"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "add_page"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "sms_settings"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "send_sms"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "sms_log"
ERROR - 2020-04-01 18:58:17 --> Could not find the language line "required_invalid"
ERROR - 2020-04-01 18:58:27 --> Query error: Expression #9 of SELECT list is not in GROUP BY clause and contains nonaggregated column 'tumbakid_panel.sma_warehouses_products.quantity' which is not functionally dependent on columns in GROUP BY clause; this is incompatible with sql_mode=only_full_group_by - Invalid query: SELECT `sma_warehouses`.*, `sma_warehouses_products`.`quantity`, `sma_warehouses_products`.`rack`
FROM `sma_warehouses`
LEFT JOIN `sma_warehouses_products` ON `sma_warehouses_products`.`warehouse_id`=`sma_warehouses`.`id`
WHERE `sma_warehouses_products`.`product_id` = '3'
GROUP BY `sma_warehouses`.`id`
ERROR - 2020-04-01 18:58:27 --> Severity: error --> Exception: Call to a member function num_rows() on boolean /home/tumbakide/public_html/panel/app/models/admin/Products_model.php 367

hello app logs.

att https://prnt.sc/rqyi1w

As you can see from error the `only_full_group_by` is not disabled and SMA is compatible with this mode. Please disabled it. Thank you

thank you the problem is solved good day.