Question: Problem With Pdf And Email

Problem With Pdf And Email

Hello, I'm trying to download an invoice in pdf format. But, it shows me just a blank page. In addition, when I try to send it by email it shows me an error. How can I fix those issues? Th

HB

herney bocanegra

Asked
Hello, I'm trying to download an invoice in pdf format. But, it shows me just a blank page. In addition, when I try to send it by email it shows me an error. How can I fix those issues?
Thank you!
  • MS

    Mian Saleem

    Answered
    Hello,

    The blank pages are due to 500 server errors. Please check your server's php error logs and let me know the error details so that I can suggest.

    Thank you
  • HB

    herney bocanegra

    Answered
    how can I see the server's php error logs?
  • MS

    Mian Saleem

    Answered
    Hello,

    You can check with your server admin.

    If you are not sure, you can enable app logs but changing the `log_threshold` to 1 in the `app/config/config.php` file and then visit the download/email again to produce errors, lastly check the latest log file in the `app/logs/` folder.

    Thank you
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