HB
Asked
Hello, I’m trying to download an invoice in pdf format. But, it shows me just a blank page. In addition, when I try to send it by email it shows me an error. How can I fix those issues? Thank you!
- MSAnswered
Hello,
The blank pages are due to 500 server errors. Please check your server’s php error logs and let me know the error details so that I can suggest.
Thank you
- HBAnswered
how can I see the server’s php error logs?
- MSAnswered
Hello,
You can check with your server admin.
If you are not sure, you can enable app logs but changing the
log_thresholdto 1 in theapp/config/config.phpfile and then visit the download/email again to produce errors, lastly check the latest log file in theapp/logs/folder.Thank you
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