RK
Asked
Hello,
I have two different issues currently:
1. In POS sale view, when the cursor is in Scan/Search product, when we scanned the product, the item loaded double and if that input lose focus, it works normally. It works differently from your demo, which product scan work only if the input is focused and could scan correctly. But from the download installation, we can always scan product even if the input lose its focus. "Cart Item Addition Method" was set to "Add new item to cart".
2. When "Cart Item Addition Method" was set to "Increase qty.....", when we scan the product with different variants, it won't show as different item and it just increase the existing item's qty. It should display the product with variant as multiple separate items when the variants are different.
Pls. kindly help.
Many thanks.
I have two different issues currently:
1. In POS sale view, when the cursor is in Scan/Search product, when we scanned the product, the item loaded double and if that input lose focus, it works normally. It works differently from your demo, which product scan work only if the input is focused and could scan correctly. But from the download installation, we can always scan product even if the input lose its focus. "Cart Item Addition Method" was set to "Add new item to cart".
2. When "Cart Item Addition Method" was set to "Increase qty.....", when we scan the product with different variants, it won't show as different item and it just increase the existing item's qty. It should display the product with variant as multiple separate items when the variants are different.
Pls. kindly help.
Many thanks.
- MSAnsweredHello,
1. Please disable `Auto Detect Barcode` in system settings.
2. Variants are not compatible with `Increase item quantity, if it already exists in cart` of `Cart Item Addition Method`. You only can use `Add new item to cart` if your products have variants.
Thank you - RKAnsweredHello Mian Saleem,
Oh I see now. Many thanks. Oh, by the way, if you could fix duplicate entry scan when Auto Detect Barcode is enabled and the "Increase item quantity, if it already exists in cart" with product variants, it would be really great.
Many thanks for your help. - MSAnsweredHello,
I can't promise at this moment but will check in future updates.
Thank you - RKAnsweredYes. Many thanks.
- Login to Reply