Question: Pos Print Server Not Working

Pos Print Server Not Working

My application running under virtualhost abc.com in my wamp server, I installed POS Print Server trial version and its connected, it works when print test, I changed setting to Print using P

TS

Thimera Silva

Asked

My application running under virtualhost abc.com in my wamp server, I installed POS Print Server trial version and its connected, it works when print test, I changed setting to Print using POS Print Server and when i click on bill / order / receipt nothing getting printed, how can i get fix this ?

  • MS

    Mian Saleem

    Answered

    Hello,

    Please share the log file of POS Print Server.

  • TS

    Thimera Silva

    Answered

    Nothing receiving to this file when use browser, I even tried to use it with your demo version, nothing loging on there, Just loging when print test prints

  • MS

    Mian Saleem

    Answered

    Hello,

    Don’t you get any error when you click print button on POS? It should tell you that print is sent or not?

  • TS

    Thimera Silva

    Answered

    nothing getting, I have SMA and on there both printers and print server works as well, but in MPA it doesn’t

  • MS

    Mian Saleem

    Answered

    Ok, please allow me sometime to check. I will update you here. Thanks

  • TS

    Thimera Silva

    Answered

    It worked for just one time and now again not, I got notification that “connected to POS Print Server” and then started to working , but again now it doesnt after restarting the computer, What can be the issue ?

  • TS

    Thimera Silva

    Answered

    I found that, If i visit sales>list-sales first then it connect to POS print server, it then start to print bill , but not printing order, when click on order nothing happening, also it can print reciept after payment or can print last reciept.

    Sometime it print multiple bills and reciept, further i check if click twice it will print 4 bills or reciepts if possible fix these or provide soulution if its just mine installation mistake or an issue

  • TS

    Thimera Silva

    Answered

    I think my installation is fine, because i checked with your demo on https://mps.tec.sh/admin and even it there it just print reciept and bill only. when click on order nothing happening, To get work POS print server first i have to go to sales>list Sales page and then to POS, if i go to POS directly it doesnt print anything.

    if possible provide and update with these fixes Thanks

  • TS

    Thimera Silva

    Answered

    When use web browser printing why its printing in very light font, is there way to make it darker , In SMA its print well even use browser, any quick solution for me until you fix POS print server issue

  • MS

    Mian Saleem

    Answered

    Hello,

    You can try edit modules/MPS/Resources/views/layouts/app.blade.php and add the following code before </head> line

    <style>
        @media print {
          * {
            color: #000 !important;
          }
        }
    </style>
    

    This should set the color for text for printing to black.

    I am checking the POS Print issue and will update once have resolution.

    Thank you

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