Hello,

Please let me know your printer model and connection type. Did you add it to POS Print server and try to test print? I will need all the details along with log file.

Thank you

okay thank…

Please set default receipt printer first. Have you saved the default printers?

yes sure. already set

can u login into my system & try check it

but printer still not working

Can u try to check using teamviewer.

Hello,

Now the print command is sent to the printer. If the test was printing then it should print the receipt too.

I can help you check on Monday.

Thank you

okay sir thanks

Hello,

Please update me with status.

Thank you