- MSAnswered
Hello,
Please let me know your printer model and connection type. Did you add it to POS Print server and try to test print? I will need all the details along with log file.
Thank you
- SAAnswered
okay thank…
- SAAnswered
[2021-11-30 16:51:29.951] [info] (server) Server started at ws://localhost:4661 [2021-11-30 16:51:31.545] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 295\nDate: 30/11/2021 13:02\nSale Reference: SALE/POS2021/11/0245\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#2 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#3 4712389912756 - APACER 128GB MEMORY… \n 4712389912756\n 1 pcs x RM79.00 RM79.00\n", "totals": "Total: RM257.00\nGrand Total: RM257.00\nPaid Amount: RM257.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM257.00\nChange: 0.00\n", "footer": "GOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-11-30 16:51:31.549] [warn] (server) >>> Please set default receipt printer first. <<< [2021-11-30 16:51:34.005] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 295\nDate: 30/11/2021 13:02\nSale Reference: SALE/POS2021/11/0245\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#2 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#3 4712389912756 - APACER 128GB MEMORY… \n 4712389912756\n 1 pcs x RM79.00 RM79.00\n", "totals": "Total: RM257.00\nGrand Total: RM257.00\nPaid Amount: RM257.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM257.00\nChange: 0.00\n", "footer": "GOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-11-30 16:51:34.007] [warn] (server) >>> Please set default receipt printer first. <<< [2021-11-30 16:51:59.202] [info] (server) Server started at ws://localhost:4661 [2021-11-30 16:52:00.550] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 295\nDate: 30/11/2021 13:02\nSale Reference: SALE/POS2021/11/0245\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#2 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#3 4712389912756 - APACER 128GB MEMORY… \n 4712389912756\n 1 pcs x RM79.00 RM79.00\n", "totals": "Total: RM257.00\nGrand Total: RM257.00\nPaid Amount: RM257.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM257.00\nChange: 0.00\n", "footer": "GOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-11-30 16:52:00.552] [warn] (server) >>> Please set default receipt printer first. <<< [2021-11-30 16:52:01.689] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 295\nDate: 30/11/2021 13:02\nSale Reference: SALE/POS2021/11/0245\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#2 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#3 4712389912756 - APACER 128GB MEMORY… \n 4712389912756\n 1 pcs x RM79.00 RM79.00\n", "totals": "Total: RM257.00\nGrand Total: RM257.00\nPaid Amount: RM257.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM257.00\nChange: 0.00\n", "footer": "GOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-11-30 16:52:01.691] [warn] (server) >>> Please set default receipt printer first. <<< [2021-11-30 16:52:02.388] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 295\nDate: 30/11/2021 13:02\nSale Reference: SALE/POS2021/11/0245\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#2 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#3 4712389912756 - APACER 128GB MEMORY… \n 4712389912756\n 1 pcs x RM79.00 RM79.00\n", "totals": "Total: RM257.00\nGrand Total: RM257.00\nPaid Amount: RM257.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM257.00\nChange: 0.00\n", "footer": "GOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-11-30 16:52:02.390] [warn] (server) >>> Please set default receipt printer first. <<< [2021-11-30 16:52:02.884] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 295\nDate: 30/11/2021 13:02\nSale Reference: SALE/POS2021/11/0245\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#2 889649122062 - Yoose 1080P CCTV Wifi… \n YYC-XF2+3D\n 1 pcs x RM89.00 RM89.00\n#3 4712389912756 - APACER 128GB MEMORY… \n 4712389912756\n 1 pcs x RM79.00 RM79.00\n", "totals": "Total: RM257.00\nGrand Total: RM257.00\nPaid Amount: RM257.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM257.00\nChange: 0.00\n", "footer": "GOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-11-30 16:52:02.885] [warn] (server) >>> Please set default receipt printer first. <<< - MSAnswered
Please set default receipt printer first.Have you saved the default printers? - SAAnswered
yes sure. already set
- SAAnswered
can u login into my system & try check it
- SAAnswered
{ "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 299\nDate: 03/12/2021 09:29\nSale Reference: SALE/POS2021/12/0247\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122127 - CBL-Dtech HDMI Cable… \n CBL-DT-HDMI 1M\n 2 pcs x RM25.00 RM50.00\n#2 46544898 - AC-DC 12V 2.0A Camera Power… \n 3 Month Warranty\n 2 pcs x (RM29.00 - RM14.00) RM30.00\n", "totals": "Total: RM80.00\nDiscount: (RM14.00) 0.00\nGrand Total: RM80.00\nPaid Amount: RM80.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM50.00\nChange: 0.00\nPaid by: Cash\nAmount: RM30.00\nChange: 0.00\n", "footer": "REF QUOTE : QUO211129/0365\n\nGOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-12-03 14:47:07.813] [info] (server) Print receipt [2021-12-03 14:47:07.815] [info] (server) Printed receipt [2021-12-03 14:47:07.956] [info] (server) Message ------------ { "printer": "", "logo": "https://pos.smartconcept.com.my/assets/uploads/logos/LOGO_new2.jpg", "text": { "store_name": "SMART CONCEPT ICT S/B\n", "header": "SMART CONCEPT ICT S/B\nNo. 175 & 177 (Ground Floor), Persiaran\nRaja Perempuan Mazwin Selatan, \nDesa Rishah Indah, 30100 Ipoh, Perak\nMalaysia\nTel: +6011 - 3957 5092\n\n\n", "info": "Sale Number: 299\nDate: 03/12/2021 09:29\nSale Reference: SALE/POS2021/12/0247\nSales Associate: Cashier2 SMART CONCEPT ICT SDN BHD\n\nCustomer: Cash Sales\n", "items": "#1 889649122127 - CBL-Dtech HDMI Cable… \n CBL-DT-HDMI 1M\n 2 pcs x RM25.00 RM50.00\n#2 46544898 - AC-DC 12V 2.0A Camera Power… \n 3 Month Warranty\n 2 pcs x (RM29.00 - RM14.00) RM30.00\n", "totals": "Total: RM80.00\nDiscount: (RM14.00) 0.00\nGrand Total: RM80.00\nPaid Amount: RM80.00\nDue Amount: 0.00\n", "payments": "Paid by: Cash\nAmount: RM50.00\nChange: 0.00\nPaid by: Cash\nAmount: RM30.00\nChange: 0.00\n", "footer": "REF QUOTE : QUO211129/0365\n\nGOODS SOLD ARE NOT RETURNABLE.\r\nThank you for shopping with us. \r\nPlease come again\r\n\r\nwww.smartconcept.com.my\n\n" }, "cash_drawer": 0, "drawer_code": "x1C" } ------------ [2021-12-03 14:47:07.957] [info] (server) Print receipt [2021-12-03 14:47:07.959] [info] (server) Printed receipt - SAAnswered
but printer still not working
- SAAnswered
Can u try to check using teamviewer.
- MSAnswered
Hello,
Now the print command is sent to the printer. If the test was printing then it should print the receipt too.
I can help you check on Monday.
Thank you
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