Hello,

The issue could be due to wrong encoding or printer character set. POS Print Server has the option to print as image, please try that.

Thank you

I changed to an image But it became not printed And when you return it to text You must try this one time to print 😦

Hello,

Please try again to print as image and if not printed, attach the log file with reply.

Thank you

[2021-04-28 21:36:32.323] [warn] (app)    App: Connection to server is closed.
[2021-04-28 21:36:33.868] [info] (server) Server started at ws://localhost:4661
[2021-04-28 21:36:41.599] [info] (server) Message 
------------
{
    "pid": "01F47SWF2E335XXRV2B900W5KJ",
    "receipt": {
        "logo": "https://spos.tecdiary.net/uploads/logo.png",
        "heading": "Store Name",
        "subheading": "SimplePOS (POS)\nAddress Line 1\nPetaling Jaya\nTel: 012345678\n",
        "info": [
            {
                "label": "Date",
                "value": "Apr 28, 2021, 9:36 PM"
            },
            {
                "label": "Staff",
                "value": "From User"
            },
            {
                "label": "Customer",
                "value": "Walk-in Customer"
            }
        ],
        "item_lables": [
            {
                "name": "Description",
                "qty": "Qty",
                "price": "Price",
                "amount": "Amount"
            }
        ],
        "items": [
            "feed",
            {
                "name": "Product 1",
                "qty": "1",
                "price": "10.00",
                "amount": "10.00"
            },
            {
                "name": "Product 2",
                "qty": "2",
                "price": "10.50",
                "amount": "21.00"
            },
            {
                "name": "Product 3 (some long name test)",
                "qty": "1",
                "price": "15.50",
                "amount": "15.50"
            },
            {
                "name": "Product 4",
                "qty": "1",
                "price": "10.50",
                "amount": "10.50"
            }
        ],
        "totals": [
            "feed",
            {
                "label": "Total",
                "value": "57.00"
            }
        ],
        "footer": "Thank you for shopping with us.\nPlease visit us again!\n Testing characters: éàùè Türkçesi Россия 官话 日本国 한민족, 한국인, 한국사람 اَلْعَرَبِيَّةُ မြန်မာ อักษรไทย עִבְרִית français हिन्दी বাংলাদেশ தமிழர்"
    }
}
------------
[2021-04-28 21:36:41.612] [info] (server) Received request to print test data
[2021-04-28 21:36:41.616] [info] (server) Printing test data with POS
[2021-04-28 21:36:41.619] [info] (app)    App: Printing test data with POS

Hello,

I am sorry about attachments. Please try again.

This log don’t have any error, please try to zip the log file and attach with reply.

Thank you

Tried a few times but it doesn’t print Just send it up Use a printer Xprinter

Hello,

There is no error 😦 I will need to check the installer for issue.

Can you please let me know your windows versions and if it’s 64bit?

Thank you

windows 10 64bit

Thank you for info, I will check and release the update by the end this week.

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