Hello,

Do you have overselling enabled?

Please let me know the steps to replicate it on live demo.

Thank you

I don't allow overselling.

steps I take,
1- I create an order purchase
2- I want to recieve purchase once products arrive, put the qty i got etc...

but when I change the status from Order to recieve, it is succes but the qty in my stock still doesn't have.
that is why you see in the screenshot I sent, that page was captured from product report page.
-->> we see purchased (qty) --->> no sale --->> no stock (qty)

I don't understand, there might be something wrong.

@Prom Vongchann do you have more than 1 warehouse ? Also when you make a purchase did you choose the warehouse correctly ?

Hello,

As Einnlleinhall Ha mentioned, please pay attention on the warehouse and the purchase status. You can test this on live demo and let me know if you still have issue.

Thank you

@Einnlleinhatt,

we have more than 1 warehouse. and we choose the correct warehouse already. but it doesn't add to my stock qty evne I have updated to the latest version from Enveto market.

Hello,

The system should update the stock with purchase status `completed` Can you replicate it on live demo? Please let me know the steps so that I can check it.

Thank you

on your live demo, when I create warehouse and create item, also add user, just for awhile then it gone. I haven't test and the user and warehouse I created was all clear, so I cannot test.

I will test again with the owner account of your demo but if you will delete all record anyway then how can I tell if it works or not? because I need to see those changes.

Hello,

Demo will be reset every hour (start of hour at UTC time), that could be reason of data loss. Please try again keeping the reset time in mind.

Thank you