HL
Asked
My invoices is not working. When I click on sales, there is a blank screen. I looked at the sql database and there is nothing present. Please help.
- MSAnsweredPlease open support ticket, if you want us to check your server. Thank you
- HLAnsweredHi Support,
I gave you access to my cpanel, but it expired. can I show you on skype why it is not working? - MSAnsweredHello,
I am sorry to listen that you having issues. We can't help with checking with server here as we will have to set the dedicated time for that. As I told, you can open ticket $5 or request installation $20. We will check /install it for you. If installation request and there is any server issue, we might beed to work with your for server admin/host to get it sorted.
If you want us to suggest here, please post error details and I have already given you the answer about get the error details. With error details it will be finding a needle in dark room. Please check with your host and get me the error details to that I can suggest.
Thank you - HLAnsweredOkay, I will request installation. Can I pay you via Paypal and I prefer not to give my login credentials to my servers. Can we meet via teamviewer.com?
- MSAnsweredWe won't be able to install without access to server. I am sorry but we don't have any option to use teamviewer for installation. We only can install on `live server` where we have the `files` and `database` access. You can trust us and we will request you to change your details after we have finished the installation.
If you have the details and can share then only you can [buy credit](/support/plans) of $20 (by PayPal only) and [open ticket](/support/tickets/new) to request installations.
Thank you - CBAnsweredI bought this script and I have a problem: the invoices section doesn’t work. It gives me HTTP ERROR 500 error. How can I solve this problem?
- MSAnswered**[Catalin Virgil Baluna](/u/catalin)** Please post new question with error details from your server error logs. Thank you
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