Hi, i have notice a problem that occurs for sometime now, my logo that appears on quotation and sales invoice keeps on crushing, meaning when i download quotation or invoice on the logo area i keep getting words “image not found or unknown type” but when i print of view the quotation/invoice the logo is seen. can you help me what the issue can be? and i only have one biller with that one specific logo.
- AAnswered
here is the sample of invoice that its logo is crushed
- AAnswered
here are the attachments of sales invoice with a crushed logo, view modal and print modal with a logo that hasn’t crushed.
- AAnswered
here are the attachments of sales invoice with a crushed logo, view modal and print modal with a logo that hasn’t crushed.
Attachments - MSAnswered
Hello,
Please check that
file_get_contentsis enabled.What pdf library are you using? Can you try another one in system settings.
Thanks
- AAnswered
where do i check that “file_get_contents is enabled” from?
- AAnswered
am using the your default settings i have not changed any of your default settings so am using the pdf library that you set as default which i dont even know what it is
- MSAnswered
Hello,
You can check and enable
allow_url_fopenin your php config file. This is php server config not the SMA.Thank you
- AAnswered
allow_url_fopen is enabled but still the problem exists.
- MSAnswered
Hello,
Please try to change the pdf library in the system settings and then try again.
If still same, let me know the installation URL with login details to check.
Thank you
- AAnswered
thanks it now works, but there is a problem as a superadmin i cannot find a place to delete/edit quantity of products, example there is a product where i need to change its quantity but i cannot find anywhere to do so.
- Login to Reply