Question: License Verification Issues

License Verification Issues

Hi team, I installed the software in a CentOS virtual machine in my local server. The connection of the vm is host only adapter and the ip address is 192.168.1.193 (its not a public ip). Wh

IC

Innovate CR

Asked
Hi team, I installed the software in a CentOS virtual machine in my local server. The connection of the vm is host only adapter and the ip address is 192.168.1.193 (its not a public ip).

When I put the username and activation code I get an error with no message, just a red X and the vm is not blocking curl.

As I need to test and do development changes I won't be able to go live now, can I install it in the vm to customize? If so, what should I consider to activate it as I'm not able to go beyond step 0
  • MS

    Mian Saleem

    Answered
    Hello,

    If there is no error message but just red bar with cross that means the request is no reaching to our server. You need to make sure that you are connected to internet and the request is not blocked by your antivirus/network/security module.

    There is FAQ in the documentation in error section with suggestions, you can check them too.

    Thank you
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