A
Asked
My license key is not validating, getting " **The given data was invalid.** " error while adding username and license key.. see attached snapshot.
- MSAnsweredHello,
I am so sorry. The installer was recently updated :( I am checking this and will fix it today.
Thank you - AAnsweredThanks for your response, but before installation of package the order status is showing “ 1 Installed”.
However, I’ve downloaded and installed the new package while adding username and license is showing “The license key is already used, error code 301”.
PS: we only have one machine where we trying to install and configure the utility.Attachments - MSAnsweredHello,
I have replied to your email with file. If still issue, let me know. I will issue refund.
Thank you - AAnsweredwe’ve installed the utility from onedrive link, it worked as you mentioned it keeps showing white-screen on every time I load, however, the license screen has been disappeared. Unfortunately, due to current circumstances we’re unable to test on the printer, we’ll inform you once the connectivity will work smoothly.
- MSAnsweredCan you please to open and if still same, please attache the log file (help menu -> open logs). The php version used is not loading the extensions as other user reported it. I will update the file again tomorrow.
I am thinking to not use php any more and create this item with different technology. I hope, I would be able to manage the new beta next week.
If you want refund, please let me know so that I can proceed with refund. - Login to Reply