Question: Issues With Stripe Payment

Issues With Stripe Payment

Good Day, We have Stripe installed and activated in the POS module. It works in the Shop module but not in the POS module. When we type in the CC number in the payment section of the POS mo

SD

Sales Department

Asked

Good Day, We have Stripe installed and activated in the POS module. It works in the Shop module but not in the POS module. When we type in the CC number in the payment section of the POS module is shows as paid but no money leaves the customer’s account nor are we redirected to Stripe to collect the payment. How do we fix this?

  • SD

    Sales Department

    Answered

    Did you manage to check what is the issue?

  • MS

    Mian Saleem

    Answered

    Hello,

    No, I am on the v4 branch and v3 requires som hold version that need to installed. I will check this once I back to my desktop computer.

    Thank you

  • SD

    Sales Department

    Answered

    Any updates?

  • SD

    Sales Department

    Answered

    Any updates on this issue?

  • MS

    Mian Saleem

    Answered

    Hello,

    I am sorry for late reply. I was on latest version that’s why couldn’t check v3. I have tested it with Stripe test and the charges are made. Please make sure that you are using correct public and secret keys and that you haven’t enable demo in the index.php file.

    Thank you

  • SD

    Sales Department

    Answered

    In which folder do I find this index.php file?

  • MS

    Mian Saleem

    Answered

    Hello,

    The index.php is in the main folder where you uploaded the files while installation.

    Thank you

  • SD

    Sales Department

    Answered

    We are not in demo mode. And it is not working

  • MS

    Mian Saleem

    Answered

    Hello,

    v3 still uses the old stripe apis. It was deprecated I am not sure if the stripe stoped that version. I am updating the v4 to have Stripe payment at POS. You can test that once update released.

    Thank you

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