Question: Issue With Barcode Image

Issue With Barcode Image

I am having an issue where the barcode image does not show when viewing the product or making a purchase. The broken image icon shows instead of the actual barcode. How can this be resolved.

CP

Camillus Pitt

Asked

I am having an issue where the barcode image does not show when viewing the product or making a purchase. The broken image icon shows instead of the actual barcode. How can this be resolved.

  • MS

    Mian Saleem

    Answered

    Hello,

    Is there any error in the php error logs? Please let me know the instlaltion url in private reply with login details to have look.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    I can see 500 error and there could be several reasons that might cause it. Please check your server’s php error logs and let me know the error details.

    If you are not sure about server error logs, you can try enabling the app log by changing the log_threshold to 1 in app/config/config.php and then try to view barcode again. Lastly check the latest log file in the app/logs/ folder.

    Thank you

  • JC

    John Guilbert Caringal

    Answered

    I am experiencing the same issue. Any way on how to fix it? I am on a localhost

  • MS

    Mian Saleem

    Answered

    John Guilbert Caringal Please try the solution mentioned above. If you still need help, please ask new question. Thanks

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